Insertion fees

[minniesbazaar]

I am confused as I'm sure many are with eBays fees. In the last 31 days I have been charged £121.68 for insertion fees. If  I am correct this would be 338 listings? 121.68/0.36 = 338.

I only have 330 listings in total.

Can someone explain this as eBay are unhelpful and I am struggling to find the correct information on their site.

Thank you in advance.

MB

[tressygirl]

Sorry , the page which shows me if you are a Private seller is not showing,  it's an annoying continuous site glitch, but I'm presuming you are?

If you are relisting auctions which have ended unsold,  these now each count towards your monthly 300 free listing allowance.  They no longer relist for free,  this is allowed only for new and infrequent sellers.

The numbers soon add up and can easily take you over the 300 limit then costing 35p per listing.

As a Private seller Buy it Now items if unsold after 30 days are relisted and Not counted in your 300 allowance.

Also,  add any of the following optional listing upgrades, and they all come with a non refundable listing fee.

This is payable sale or no sale and charged the second the item goes live.

Reserves: 4% of the set reserve ( maximum £150 per item)

Subtitles: £2

Listing in 2 categories: 35p

Gallery Plus: £2.50 ( free for clothes and shoes)

Listings with duration 1 - 3 days 35p

As a tip, before clicking on the final List Item With Displayed Fees button,  glance just above it,  it should read £0.00 Listing Fee.

If there is a fee amount listed there,  you have selected an upgrade,  and if you wish,  it gives you time to scroll up and remove the payable upgrade.

@minniesbazaar 

[john1297576]

I have spent time finding a way round ebay’s many glitches, and see you are a business seller. Because of this it would be extremely difficult to work out charges, as there are so many variations on what service you have signed up to as a Business Seller with a Shop.

[tressygirl]

@john1297576  has found a way to see you are a business seller,  so my answer is irrelevant to your question, apologies for that.

It's too late to edit / remove , as the window for this,  is infuriatingly small, but the post may help others ! 

End of the day,  if fees are not adding up for you,  contact eBay Customer Services,  they have full access to your account,  and can explain any charges.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open for ' live agents' 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

@minniesbazaar