Ebay Buyer Protection

I have just bought a kitchen off here with buyers protection the seller has advised I'm unable to pick the kitchen up for 30 days at least, am I still covered under buyers protection as I wouldn't have collected for at least 30 days or does it start once I have received the item? Many thanks

 

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Ebay Buyer Protection

On the listing there should be a delivery date, so the following should apply

 

“When you shop on eBay.co.uk and pay at eBay checkout, your purchase is covered by eBay Money Back Guarantee for 30 days from the estimated or actual delivery date.”

 

It could also be affected by your method of payment as to whether the Buyer Protection applies.

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Ebay Buyer Protection

papso22
Experienced Mentor

I wouldn't risk it.  It's difficult to say when the 30 day window starts for collection items.

 

The seller should cancel, refund you, and then relist when they are ready forv the kitchen to be collected. 

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