Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
HMRC - RESALE AND PRIVATE SALES
I'm going to set up to keep accounts on ebay as I've reached a level of sales. My question is , how do i separate and distinguish between an item I've purchased to resell , and something that I've found in my Attic ? I've thought about having 2 ebay ...
transaction defect rate
Ebay have sent a message telling me that i need to improve my TDR.. it is currently 1.8% and I have been classed a below average seller for the past three months.. the last issue was 15/10/23.. how do i improve my TDR and get back to above standard.....
Combined shipping for GSP buyers
Hi. I have a GSP customer who wants to buy several items from me. But when he goes to checkout, he is being charged for separate shipments. When he checks the box to ask for combined shipping, he gets a message to say I don't have combined shipping t...
Scam buyer
So I sold my daughter a Sony VR headset. It was working fine. A month after receiving the item the buyer contacted me and said 1 of the controllers wasn't working. Then 2 weeks later she put in a claim and said she never received the item. I was told...
"Please provide delivery for your item"...?
I've just revised an item & noticed ebay were asking me to "please provide delivery for your item"...?Which i'd already done when originally listing it as I always do (Royal Mail as usual)...on checking quite a few other items the same message was ap...
Open another account - Tax
Hope some can help with this. With this TAX thing, I no I don't need to do anything different when it comes to selling my own stuff but what do I do about stuff people have given me. Someone I no gives me even so offered a couple of black bin bags fu...
Sellers backing out over VAT charges/Sale refund
Been trying to sell a motorbike on ebay in the UK only to be told by the buyer they were going to be charged the 20% VAT on the sale so they backed out, why is ebay charging this on a private UK sale?, and can i get a sale refund because of this char...
Protection for sellers
I recently sold an item to a buyer who made an offer which I accepted. The item was in absolutely brand new condition in the original box and packaging, completely unused. The buyer received the item which had been very carefully packed and within a ...
So Many Bid-Retractions!
Has anyone else been having trouble with bidders retracting? I've been selling a few items (not on this account), mainly dolls, and several bidders have retracted without warning as 'Entered wrong amount' but then they don't rebid. I didn't change th...
Service Metrics Unfair eBay Should Change it
One thing I believe eBay should change is the returns service metric and how they calculate it. For instance, when a customer opens a return, eBay should consider only the cases where the items are actually returned. I have encountered situations whe...
Resolved! think I am being scammed
I sold a silver Albert chain and sent it special delivery yesterday , the buyer got in touch today and said there was nothing in the package and wants his money back. I know it was in the package and looking on line the package is intact and you can ...
Resolved! Evri lost parcel and buyer still waiting..
Delivery estimated 12th Oct. Raised Enquiry 19th Oct. Gave 'Chat' description of item and valuation but can't get any further with them. Enquiry died 25th Oct. Now 4th Nov. 'Chat' told me to claim but there's nowhere to find a claims form and 'Chat' ...
Ebay say mh items receuved rate was high slthough it was minute perfentage of sales.
I get message from ebay that the item received rate was high although they were only very small percentage of items sent.I get this message towards the end of the month regularly. Should I be concerned ?
ebay money back guarantee
Money back guarantee a waste of time even with a picture of my item being deliverd to the wrong address ebay went with the seller and no refund.
Why does my 90 Day total show funds that I have not received becauuse the buyer cancelled?
Why does my 90 Day total show funds that I have not received because the buyer cancelled? I sold an item and the buyer immediately requested a cancellation before payment was made, citing an accidental purchase. I granted the cancellation but the amo...
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