Hello, After weeks of back and forth Im really exhausted by Ebay's organization - my case was really simple and we lost extremely long time without any resolution. I'm member since 2008 and haven't used the support in years, however I can't even find...
Yesterday I received an email from eBay stating 'the courier had reported me for a parcel that was heavier than the label used' (Simple Delivery). I checked the weight prior to listing and thought the packaging wouldn't take it over weight. I was wro...
item sent using ebays simple delivery. royal mail shared proof of delivery. there was one item in the box. buyer states box arrived damaged/open with the item missing. case logged incorrectly by ebay as 'missing parts or pieces'. There was only 1 ite...
So I’ve been scammed. I’m a seller. Sold an item for £185. Customer received it and said there was an issue and can he refund. I’m yes of course sorry and accepted the return. A few days later a tracked envelope arrived with a pen in it? No tracking ...
when using simple delivery and the item gets lost can you claim anything from the post office
For a relative, not for myself but I'm interested in how this is as I've never had to deal with it as a seller so I'm asking on their behalf but also to educate myself. They sold a vehicle part, £30. The buyer has opened an item not received claim ag...
I'm a registered seller for approximately 20 years now (this is the first ever time in history I am deciding to use this community forum and I did not want to reveal who I am) that has been selling paintings and rare expensive prints, all with 100% a...
Hi everyone, I need some help with a buyer. They bought an item of mine then asked me to expedite shipping etc - no problem with that I did. now they have requested a refund because they have misread something and said they just didn’t like it. I can...
What are eBay's rules for selling a record that has an explicit cover? Is this permitted? Does the sale have to be limited to buyers over a particular age? If so, how is this done? Thanks.
I sent an item over a month ago to USA with global shipping It has arrived in the USA ??? Ebay keep send requests for me to refund the buyer . I spoke to ebay on the phone they said I was covered by the global sipping program .. Yet they keep asking ...
I sold an electric scooter recently, I received messages & photos from the buyer stating that it wouldn't charge. I sent him some info that I found online for him to try to get it charging, what happened most likely is that it wouldn't charge because...
In Feb I bought an IWC watch which went through the ebay authentication process and passed. I then decided the watch wasn't for me and sold it in April, also on ebay and via ebay authentication which it passed. 10 days later the buyer messages me to ...
I sold an item, sent from the UK to Europe through the GSP. The buyer wants to return it to me and offered to pay return postage as they just don't want the item. I accepted the return and proceeded to try and provide a returns postage label to the b...
Вчера я продал свой iPhone 17 Pro Max. Покупатель, совершивший покупку, создал свой профиль вчера, и адрес доставки — магазин Nisa Local. Стоит ли мне беспокоиться? Вчера я связался с ebay , и мне сказали, что беспокоиться не о чем и что я могу отпра...
Hello, I'm a seller who sold a pair of sneakers through the AG program.I've sold many in the past but this is the first time I had someone issue a return. The listing states no returns but the buyer returns it under the 'Doesn't match description' op...
