I hope someone can advise, please.I am a private seller using eBay for decluttering my home. I now want to sell a few collectable items which are of no special value but happen to be over 100 years old. I would like to use Royal Mail as courier as th...
I am looking for a specific DVD and went on to Amazon first to see if it had been released, you can pre order as the release date is February 23rd. So out of interest i looked on here and lo and behold there are many of this particular series already...
For some reason a buyer from Ukraine has won my auction. It was supposedto be UK only so no idea how anyone from abroad could have bid. Their feedback shows purchases from the USA and Germany, so they're getting their goods somehow. They haven't paid...
Customer Service has always been something I consider to be very important. Customers should feel they're listened to, that they're valued and that they'll have reasonable opportunities for redress, in the event of a problem. It's not a lot to expect...
Ok I know I only sell a handful of things but I'm getting no views and few watchers. Things were much better a year or so ago. Are auctions falling out of favour?
We sold a sticker sheet to a customer in the US (we are in the UK) and we normally send these via Royal Mail Click and Drop (label generated at home). It seems in the last day or so though there have been some changes whereby you CANNOT generate a CN...
Today I had a message from eBay informing me that there was going to be some “Changes to some of your listings”. They went on to tell me that “Starting 26 Dec, we’ll begin updating eligible live listings to Simple Delivery.” As I understand it curren...
Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage
I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...
Hi all, I ordered and item which was dispatched by the seller. However, on the tracking on Evri there is an update stating the below: The sender has asked us to return your parcel. Please contact the sender if you need help. Has anyone ever experienc...
A buyer decided to collect rather than me post the item, he collected and paid having made me an offer that i accepted. It is marked as 'dispatched' no option to say collected and no QR code available as I did not expect collection in person when i l...
Hi, non business account holder, UK, with click and drop. I have today gone into click and drop to ship a medium parcel to the USA, less than 5kg. The one only option showing is Parcelforce? I cannot see any guidance that states that the Royal Mail s...
I sold a £52 item and used eBay Simple Delivery with buyer protection. EVRI damaged the packet and delivered a very obviously empty packet to my buyer. EVRI accepted that they damaged the packet but advised the buyer to claim with eBay. eBay refunded...
Hi has anyone else noticed the estimated delivery dates as still being extended, i've noticed even special deliver is adding on a few days on ebay today, (and 24/48 services estimating up to friday/saturday) on my own account and looking at other sel...
We are selling the item at a price of £9.49, however eBay has already charged total fees (including VAT) of £1.86 for this transaction. Despite this, eBay has additionally charged £1.57 as import tax, which is unclear to us.Please advise me what to d...
