Your February 2024 Seller Update
Learn more
Forum Posts
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Buyer didn't receive the item - How do I recover it from Royal Mail?
Hey, I sold an item last week, the buyer wasnt home for three delivery attempts by Royal Mail so the Buyer have logged an "Buyer didn't receive the item" case against me (I wasnt aware that this is to be used like this?? as its not a didnt recieve, i...
Relist vs cancel order
I have listed a bag on ebay but decided not to sell it anymore since its been there for more than weeks. And now its been purchased, and paid. What is the best way to do relist or cancel? But whrn Im trying to cancel it, there is something I need to ...
Resolved! Courier collection - buyer needs my postcode for quote before purchasing
I have a large - heavy item for sale and it has been listed as 'collection in person only' or alternatively they can send a courier. The customer wants to buy, but needs my postcode/address to get a quote before purchasing, as the cost of the courier...
ebay royal mail intergration
Investigating - Ebay are currently having issues which is preventing some orders from being imported into Click & Drop. We are in communication with ebay to try to resolve the issue as soon as possible.Feb 08, 2024 - 10:05 GMT Just heads up possibly ...
Rejected package
Good afternoon all. Hope everyone is well and is having a great week. I had to process my first refund after a dispute was opened with a buyer, who advised the package did not turn up. The refund was processed by me straight away and the case was clo...
Seller ad: Changing currency/country
Hi there, I have made an add to sell pet accesories and I want to primarily sell in the UK. Although the address on my account is in the UK, the selling price is showing on the ad in $ and the shipping details are therefore incorrect. I choose to exc...
Resolved! What on earth is going on with Ebay allowing timewasters to persist????
Hi all - did a 7 day auction on a car that ended last night. Winning bidder has not been in touch yet. I have looked at his feedback and there are 38 seperate instances of him winning cars and not collecting or getting in touch with sellers!! Found t...
Resolved! Buyer purchased collection only item and is demanding postage price
I'm a private seller and listed an old PC of mine for £30 BIN collection only. Someone messaged me asking for a postage quote to which I replied that I can't pack or ship it and it's for collection only as stated in the listing. They messaged several...
Scams and Abuse
Has anybody even sold an item on eBay which you know is in a condition which is like new? When the buyer receives it it's still in this condition, but the buyer wants a refund for the sake of it? The exact latest exuse is "I just don't want it". The ...
Yodel
For interest possibly https://www.msn.com/en-gb/money/companies/parcel-courier-yodel-prepares-to-call-in-administrators/ar-BB1hWeZq?ocid=msedgntp&pc=ACTS&cvid=82ff688b640842609055e4a257bc6cff&ei=71 https://www.telegraph.co.uk/business/2024/02/07/parc...
buyer collected a postage listed item and then opened a not received case
just been had over for the first and last time by a buyer who messaged me asking to collect an item listed as free postage, only a few minutes passed so i did not have chance to change the listing to collection only and reduce the price accordingly, ...
ebay making it more & more difficult to sell jewellery here
so firstly they increase fees, then every time you have a fraudulent buyer ebay policy is to back the buyer - been confirmed this is the case - they always will. next they increase sale final fees, for no reason!! anyone has any other ideas to sell o...
Overseas buyers delivery information
Can anyone advise me why my overseas buyers are now being advised by eBay that the expected delivery date of their items is between 3 days minimum and a maximum of 7 days. I've been selling for 4 years using my same templates with royal mail standard...
Courier picked up Collection in person only item and now wants a refund
I am in the UK. I sold a table which was for collection in person only. The buyer contacted me and arranged a courier to pick up the table. I agreed to it but highlighted that the table is fragile, that I would try to package it but that the buyer ne...
Resolved! Listing eye lash cream
I have 10 Eye Lash creams brand new in its original packaging. I listed it a year ago on another platform but as it was not selling I recalled the product.The box says 6m. Is it acceptable to sell an unused cream that has passed 6 months or does this...
Featured Posts
