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Simple Delivery Simple Delivery Terms and Conditions

Hi First time on the forum I am a private seller. I recently sold an item, which was sent using ebays simple delivery . Unfortunately, the item didn’t arrive and the buyer and l agreed to open a case with eBay. EBay stated that they would resolve the...

Simple delivery

Yet again no support from e bay when you cant print the new addressed postage label and the Qr scan was not working. got to the post office to send the item to the buyer, i had to purchase a first class stamp. e bay brefused to reimburse me, buyer go...

Delivered but eBay isn't updating?

Hi all, I have a problem: I sent off an order by Royal Mail 48 Tracked a week ago and my buyer confirmed that it arrived on Monday. When I enter the tracking number into the Royal Mail website, it registers as delivered. However, when I check the del...

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full refund including postage costs

I posted an item using Ebay Simple Delivery. Evri first of all misplaced the parcel, then informed the buyer it had been 'destroyed beyond repair' in transit. Ebay refunded the purchase price but not the postage and protection costs. Why on earth sho...

Royal Mail Customer Service

You have to laugh if nothing else. I purchase postage through eBay and normally post in a Royal Mail collection box however I know the staff in my local sorting office having previously had a RM business account. On Wed 9th July I had 3 orders ready ...

Complaints about Evri, please stop using them, they may be cheap but they don't deliver

There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...

Delivery

Hello I have always taken my items to the post office and pay there for the postage, I have added a tracking number as well. This particular item I sent you could print a label, which I know is so confusing for me. I have noticed the delivery says no...

Ebay simple delivery

Trying to sell a poster and post in a large tube, but eBay simple delivery doesn't allow "large" items for postage. The custom option has also disappeared. Anything I can do at all here?

Ebay simple delivery

I'm beginning to suspect that the couriers (Royal Mail and Evri) used for ebay simple delivery have lower priority over normal users. I used to use Evri for my ebay parcels, delivery was pretty quick but now with the ebay system I have parcels arrivi...

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Simple Delivery collection didn't show up, what do I do now?

Yesterday I sold an item and selected collection from my home by Royal Mail using this awful new Simple Delivery system. The collection was booked for today but no-one has showed up to collect it. Where in my account can I see the collection status? ...

New message on parcel size, 120cm now stated!

New message for me toady on parcel size, 120cm now stated!this, screen shot, today.yesterday this message just read 61x46x46, and 20kg hence spouting off on here.told by cs, days ago, the service had gone but with this no ambuguity now.

Ridiculous simple delivery

Does anybody else think that this simple delivery is nothing more than a scam by ebay to make more money, a lot of items l now cannot list a lot of items as free postage because ebay want to charge me over £2 for something which l want to send as let...

No Collection only option

Can't select Collection only on my new listings. I have a couple of live listings where there was no Collection only option to tick when setting up or when editing the listing. Just defaults to £2.94 delivery. How can I sort this?

Simple delivery

Simple postage delivery is terrible I am having parcels not being delivered on time or going missing with Royal Mail . Some items I hand make I have had to stop selling because I would only sell RM special delivery no way would I use the simple posta...

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