UK Seller News: April 2025
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Forum Posts
Prices that Ebay charge ??
Have you seen this on the seller hub?Shipment optionsRoyal Mail2nd Classfrom £3.25Tracked 48 | Drop-offfrom £3.39Tracked 48 | Collectionfrom £3.391st Classfrom £4.09Tracked 24 | Drop-offfrom £4.25Tracked 24 | Collectionfrom £4.252nd Class Signed Forf...
Resolved! SELLER APPEARS RELUCTANT TO REFUND ADDITIONAL POSTAGE COSTS
I recently purchased an item where the postage cost was £1.55. Royal Mail put a card through my door to say that the postage paid was insufficient and that I needed to pay an extra £3.50 before they would release the package. As I was awaiting the ar...
Challenge Royal Mail over incorrect weight charges
So this week I was my turn to get a fine and admin fee for an incorrect weight item I sent. They claimed it should have been 200g postage and not the 100g postage I put it under. The item was a solo eyeshadow size 2cmx2cmx0.7cm and weight in a small ...
packlink compensation
I successfully claimed Packlink for a lost pc motherboard £60 plus basic postage cost of £2.85 plus VAT and not the fully insured price I payed of £6.66. Anyhow I am awaiting payment but noticed in their email this statement "The customer shall be de...
VAT INVOICES ON EVRI POSTAGE
Morning all, So whilst sorting out our 1st months sales i have downloaded the Ebay Vat invoice for their fees. This does not however show any costs of any Evri postage purchased through the Ebay platform, therfore i have no VAT invoice for any postag...
Dispatch and Estimated delivery date shown both SAME DAY?!
I've seen this happen a couple of times in some of my orders. All my items dispatch date is next working day, so a few orders I got on December 24th have to be dispatched on December 27th (25th and 26th bank holidays, Royal Mail closed) so ebay has s...
Resolved! Wrong estimated delivery date - It can still be delivered for Christmas!
I just listed an item and as usual I dispatch next working day by: Royal Mail Special Delivery. But ebay has estimated delivery for the 27th of December.If the item sales this weekend I will send it Monday the 22nd for guaranteed delivery on Tuesday ...
GLOBAL SHIPPING
I POST FOR FREE BUT MY OVERSEAS CUSTOMERS ARE CHARGED POST & TAX WHY DOES EBAY NOT EXPLANE THIS ?
Change delivery option from label to QR code
I'm new to Ebay and would like to know if I can change a delivery from printed label to QR code with Inpost.My difficulty is that I don't have a printer and can't find anywhere to have it printed.If I can't change to an Inpost QR code, am I able to c...
No Parcel force collections until Friday 27th
Well my area anyway (Rotherham depot) . This is for parcels left at the post office.Just been to collect mine to bring back home. Wonder 2 things.One - Is this nation wide or only certain areas.Two - Has the highly accurate eBay EDDs that take into a...
I'm in the UK buying from a UK seller (checked) but have been charged VAT on the postage??
Hi I purchased an item on EBAY and had to pay 20% on the Postage (but not the main item). I'm not VAT registered. Both I and seller are in the U.K. I have purchased from them before and not charged VAT? The item is used, £13 + 2.29 postage. Anyone sh...
Printing postage label
Hi, sold an item, ebay have taken the postage amount from the buyer and I'm unable to print a postage label, the form quotes the address needs amending, the only error is the post code, it's all in lower case and I cannot edit it, it looks like I'm g...
Shipping label problems UK
Trying to print shipping labels today, I use a dymo printer with 4x6 shipping labels. For some reason when i buy my labels, it comes with a certificate of postage for online postage at the botton of the page. This does not fit on a 4x6 shipping label...
Can't Create or Edit a postage policy (Business)
Hello all, I am unable to create a new or ammend an old postage policy. I keep getting the following warning, but nothing is asterisked and whatever I change it still won't save. Any ideas?
Refund
I’ve paid the postage for an item to be returned because the item was not as stated and they didn’t send me a qr code I’ve sent the buyer the evidence but is refusing to refund me
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