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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

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Purchasing postage privately

Because I couldn’t find an option for my package 80 x 80 x 6 I have arranged postage myself, but it looks like I may be charged by eBay as well because I started the process on the site.

Resolved! When selling items over £150.

With Simple Delivery do the automated labels include Royal Mail Special Delivery? TRACKED48 OR 24 are only covered for up to £150. I have only choose RM and not evri when selecting couriers.

Simple delivery postage cost

Can anyone explain why the Simple Delivery postage cost using the Royal Mail option is more than buying the same postage directly from the Royal Mail website.PARCEL SIZEUp to a 2 kg parcel, size up to 45 x 35 x 16cm. Simple Delivery price selecting R...

Resolved! Simple Delivery Charged Royal Mail Rate But Gave Evri Label?

Hi,I've just made my first sale since being forced onto Simple Delivery.My lot is in the the 1-2KG weight band and this was correctly applied to the list and the postage for this should have been Royal Mail for £3.38.I have been charged correctly, bu...

Can Not Use Postage

I have errors when I enter the Eircodes and all sizes / weight etc. There are no options available - I have successfully used multiple times before but today, its not working. Anyone else having issues? Or can anyone shed some light on the issue...

Simple Delivery

HiI may be getting a bit twitchy too early but did my first so called "simple delivery" sale. Parcel got collected on on Thursday scanned by postie using simple delivery label i printed off. All the other items I have sold have arrived within 48 hour...

Cannot generate Royal Mail postage label

I’ve been trying to generate a Royal Mail International Standard postage label, & keep getting the error message “Something is wrong. Please try again later”. I’ve bought postage via EBay’s new system since it was enforced this year, & this is my fir...

Resolved! Simple Delivery Compensation

Just had an interesting conversation with Ebay customer services, they use Royal Mail Tracked 48 as the default service on anything values unto £750.Tracked only has compensation of unto £150 The advisor told me that Ebay cover the loss hmmm... I kno...