Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
About had it with Royal Mail.
So after many failed collections recently and parcels not reaching customers I’m looking to see what the alternatives are to Royal Mail.Thankfully most customers are understanding but not all and I worry it is going to eventually affect my feedback.W...
storage
Good morning, my warehouse is local and yet they say I'm outside the UK, how do I resolve this?
Royal Mail and DHL suspending deliveries to USA
For info, I've just seen this article on the BBC and thought it might be worth posting here:https://www.bbc.co.uk/news/articles/cx2p17xypgko
PACKLINK
Today for the third time I have recived an email from packlink:Courier:EvriCost adjustment:£3.18 (charge)Tracking:H051JA0134247599Weight on label:1000.00 GMBillable weight:1200.00 GDate printed:19 Aug 2025 How wrong again are they !Label printed from...
Different postage costs - same delivery address
You have to wonder why!Simple delivery - no combined postage - still waiting for this to be sorted.Buyer paid for two cassettes from me.1 = £10.00 cost - simple delivery £2.94 with evri - (i offer free postage )2nd one £12.00 cost - simple delivery £...
How to change parcel size after sale
Hello I’m completely stuck; I have sold an item to a French buyer using eBay’s international shipping programme, however when I generated the label at the post office, they told me the size I’d selected was ‘large letter’ when it should have been a ‘...
Unable to generate a label for an item i sold
I’ve sold about 8-9 items to different sellers and i’m unable to generate a label for any of them coming up with this error tried refreshing the page a few times or trying on laptop and phone but it’s not making a difference. Currently it’s one label...
Postage Label not generating error - It was not possible to generate the label. Something is wrong.
When I click the "Get Postage Label" to generate a label or QR code the below red box error shows;"It was not possible to generate the label. Something is wrong. Please try again later."This is happening on each of the 3 items I have sold and it happ...
issue with generating shipping label
i have been trying to generate the shipping label for my orders this morning but have been getting this message It was not possible to generate the label. An unexpected issue occurred while processing your request. Please try again shortly. has anyon...
Resolved! Packlink parcels
I paid for postage through packlink and sent it on the 30th aug, it's been successfully delivered on the 2nd sept. I've now (15th sept) received an email of packlink stating that I had extra charges for incorrect size/weight. It seems odd that I woul...
Royal Mail: Ridiculously Poor Tracking updates - Why use RM?
Has anyone else looked at how many RM 48hr Delivery packages have no delivery update at all? I'm predominantly an eBuyer, but im sick n tired of the poor tracking thats available when things are sent via Royal Mail. especiallialy when large sums of m...
Not able to post to Poland
Someone is trying to buy one of my items they say they can't get it sent to Poland so wants me to post it to him Not sure what to do
Simple delivery is rubbish
I have spent the morning trying to post an item I have sold. I have no printer and am unable to use the new eBay app on my phone as the phone is to old! So I cycled to the local village post office to be told that they are not accepting eBay parcels....
Simple Delivery price increase.
Ebay appear to have announced that from the 1st of September the price of Simple Delivery postage labels for items sent by Royal Mail will be increasing quite dramatically. However the message i read also states that this will apply to sellers who op...
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