PACKLINK

Today for the third time I have recived an email from packlink:

Courier:

Evri
Cost adjustment:

£3.18 (charge)
Tracking:

H051JA0134247599
Weight on label:

1000.00 GM
Billable weight:

1200.00 G
Date printed:

19 Aug 2025

 

How wrong again are they !

Label printed from ebay which states the following:

Up to 15 kg with maximum length 120 cm and sum of length and girth not to exceed 245 cm.
Powered by Packlink. Cost £2.94
 
Packlink are a scam  -they are trying yet again to get monies from us - when we - simple delivery - ebay have done the correct thing.
Its now time for ebay to get involed with this  - its getting out of hand and im getting fed up with going back and forth with packlink adviseing all weight items I send are correct  - even the guy at the shop weighs them before I send to make sure.
Ebay you need to look into this as its not jut me having issues with packlink and the way they are trying to make extra monies from us. When all the parameters have been follwed correctly  - a single album with two inserts and folded correct cardboard is not heaverier than 975gm - getting fed up with the lies this company come up with  - they need to be investigated urgently !
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PACKLINK

I have seen the odd post from other Sellers about both EVRI and Packlink overcharging on weight. If this is a regular thing, you could do what they do... photograph the package on a scale showing weight before sending. Then you can contact their CS with evidence to ask for a refund of the overcharge.

 

Having done all you can, if the situation continues you could get them investigated by contacting the ombudsman. In England this is the Postal Redress Service (POSTRS), 'an independent organisation which can resolve disputes between postal operators and their customers when operators have not sorted out the complaints through their own procedures.' Good luck with your selling!

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PACKLINK

Hi Style - ive had another one this morning  - ive done all the photos etc etc - they really do need investigating by eBay asap.

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