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Seller refusing return - Misleading sizing, damaged product

I recently purchased an expensive t-shirt from a Korean seller on eBay, who is registered as a business seller. In the item description, the seller advises buyers to order one size up, explaining that the shirt is an “Asian XL,” which they claim is e...

Zambian based usernames

I’ve just wasted two auctions for an iPhone (one BIN, one standard auction), both of which were littered with action from usernames not based on UK. They were all in Zambia. Almost exclusively the offers to my Buy It Now and then the winning bid on t...

EBay postage

please could anyone help me as I want to post some stair carpet 27 inches wide and 15 feet long , would anyone know what would be the cheapest way to do so. Thank you .. regards Steve.

Simple Delivery

So, I'm trying to list something for the first time since the introduction of the new payment and simple delivery rules came into effect. Having created a listing and chosen simple delivery (EVRI toggle button set to exclude) the recommended size/wei...

Avoiding Simple Delivery

Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...

Refund for scanned Royal Mail Label

Hi first time seller. I bought a padded envelope label (£2.70) to post my package but it was rejected at the post office due to the package being the wrong size, forcing me to buy a small parcel label (£4.05) at the post office. After trying to conta...

How do I post something in a box larger than 46 x 46cm

I'm a private seller. I don't really sell on eBay much, but am looking to move some redundant items in the house on. For example, I have a chess board with brass chess pieces. It's not at all heavy, but the chess board is about 47cm x 47cm without pa...

User avatar by • Member
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  • 3 replies
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VAT added to postage cost after listing ended

Why has VAT been added to the postage cost after the listing ended.Before I placed a bid the postage cost shown on the listing was £9. But after paying for the item the postage cost changed to £10.80 in my orders.The VAT amount shown in my orders is ...

Resolved! Simple Delivery rip-off

Simple Delivery is now the default setting but it is possible to opt out of Simple Delivery by selecting "Switch to Advance Options". Why is Ebay pushing this? Simple, Ebay gets a discount on the postage and creams off some of the cost the buyer pays...

User avatar by • Engager
  • 1845 Views
  • 44 replies
  • 11 kudos

EVRI stole items then repackaged order - how to claim?

Hi All, A buyer recently received their order from me - however the parcel had been repackaged with many items now missing from the order. Reading other posts from the community I now presume these items have been stolen. Does anyone know I go about ...

User avatar by • Contributor
  • 113 Views
  • 4 replies
  • 0 kudos

Packlink refund on damaged item - Evri

Evening all, After some advice please! I sold an item to the value of £900, bought the shipping label via Ebay (Not via Simple Delivery) - The buyer chose Evri as his preferred courier. I sent the item off, it was supposed to arrive yesterday, it did...

Royal Mail Stamps.

Hi All, Am I correct in saying that from 20th May I can no longer use my own new Royal Stamps specificallypurchased for use on Ebay.

User avatar by • Contributor
  • 1110 Views
  • 30 replies
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