Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Simple Delivery issue. Postage on long thin items!!
Help! I want to sell an umbrella but when reading the options on "SimpleDelivery" the only option because of the length appears to be DHL at over £12! It should'nt cost more than around £5! What can I do?
iPhone and Royal Mail Scam
Hello, a 2 week ago I sold an iPhone 17 Pro to a buyer with 0 positive reviews. He purchased it from me at a collection point. At first, I thought he was a normal person, not a fraudster, but I was wrong. He received a new, unopened iPhone 17 Pro and...
VAT postage invoice
Can anyone tell me where I can down load a vat invoice for postage purchased through eBay? At one time there was a link after purchasing postage to the VAT invoice but now I can't find it. Thanks in advance.
Resolved! Combined postage with simple delivery
I have a bit of a dilemma and wanted to ask members what the correct thing to do is. Yesterday I sold 2 lots of books to the same person all of which could be sent as one parcel. However my purchaser has already paid both lots of postage in two trans...
Combined shipping seems to be working
I’ve just sold 3 items to the same person. Imagine my surprise to see that eBay has combined the shipping and just charged them one delivery fee! They’ve pushed it into small parcel when it’s only a large letter, but still it seems to be progress.
Global shipping and royal mail
Hi there First time I have posted in my 20 odd years on ebay, since "simple delivery" started I have had a few issues but it seems to be bedding in now, however, I have personal issues with royal mail, I will not use them due to the "horizon" scandal...
Ebay - Difficulty connecting to Carrier - Royal Mail
I use Royal Mail Simple Delivery - All my sold items when I look at tracking for the past couple of days say " We're having difficulties connecting to this carrier for tracking updates. Please visit the carrier website for the latest tracking status....
postage
Hi everyone I just see the last 2 days this on Ebay: We're having difficulties connecting to this carrier for tracking updates. Please visit the carrier website for the latest tracking status. This is shows when I using Royal Mail :((
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Ebay SD has charged the wrong postage, what do I do?
I listed an item before the SD system came in. As it's a long parcel (78cm x 34cm x 4cm) I chose an appropriate postal service for it's larger size. The item has now sold but the SD system has changed my postage and charged the small parcel fee which...
Simple delivery- postie not collecting
Twice i’ve selected for the postman to bring a label and collect. Twice nothings happened. I cant even find the buyers address to post it myself.i only use a phone and im not buying a printer. It feels like you’re actively sabotaging a once brilliant...
EBAY SETTING INCORRECT POSTAGE
Ebay wont allow me to set my postage myself. My items are often over £200 yet you put the delivery at " simple" and £3.45 . Yet the tracked method can be £11.95 . You wont allow me to change the settings and yet its not tracked. It has to be tracked!...
Royal Mail Tracked Services
Could anyone explain how RM 48 is claimed to be a tracked service when it only says”An update will only be provided when we attempt to deliver your item” This is not tracking it is simply proof of delivery.I know Evri have a bit of a poor reputation ...
Delivered but eBay isn't updating?
Hi all, I have a problem: I sent off an order by Royal Mail next day Tracked delivery, and my buyer confirmed that it arrived on Tuesday, and I can see this when I enter the tracking number into the Royal Mail website; it is registered as delivered. ...
Resolved! simple delivery problem
Hi,selling some items that are not high value but weigh under 2 kilos so selected small parcel option.Problem is I have now sold two items to the same buyer which has taken the weight over 2 kilos.EBAY have lumped the two sales together under the sam...
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