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Seller Update: January 2025

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Simple delivery

I have no option to opt out of simple delivery on any of my category Listings except women's Tops & Shirts , I have contacted eBay 4 times now and initially was told tech had fixed it , but they hadn't Im still waiting its been a week now, has anyone...

Resolved! Why can't I add tracking by Evri bought outside of eBay?

So I recently sold an item, and needed to send it 24hour delivery, with insurance for £150 via Evri. I went through the eBay app trying to get the postage sorted, but I couldn't find out how to add the right insurance, and it became enough of a hassl...

Simple postage …. Far from simple !!! Absolutely Hate It

So… EBay have made changes They are taking away the option for sellers to arrange and decide their own postage … I personally think it’s a failure from the start.. I weigh all my items once I’ve packaged to double check the weight and to check I’m pa...

Delivered but eBay isn't updating?

Hi all, I have a problem: I sent off an order by Royal Mail 48 Tracked a week ago and my buyer confirmed that it arrived on Monday. When I enter the tracking number into the Royal Mail website, it registers as delivered. However, when I check the del...

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Postage refund and tracking issue

Hi all, used the eBay system today where the buyer could select the postage option. Took it to the post office and surprise surprise, it didn't cover the cost! So... how do I get a refund on that label as I had to buy a new one? Any help I can find s...

Postage Difference?

Hi , sold an item and had the postage set as buyer pays and to use Evri which was priced at around £6.00. I then changed my mind and selected Royal mail 48 tracked and purchased the postage label via eBay which itself was nearer £7.00 and selected fo...

Resolved! Simple Delivery compensation

Just to say that I only used once, so far so good. However, some items I sell are more than £200, and I don't I feel comfortable using just Royal Mail 24 or 28.After double checking with eBay's CS, I was told that:*Royal Mail Special Delivery isn't p...

Evri the scourge of ebay.

There was a time when most of my purchases arrived via Royal Mail and usually within 2-3 days.Now most of my purchases come via Evri and take about a week.This means if I am short of something I have to order further in advance so I dont run out.This...

simple delivery

hello every one I have read the new postage simple delivery for small private sellers like me and I am very concerned its going to be ebay who decides what courier they think I should use, and even more concerned the buyer will choose .this is hermes...

Refund

Hi, am trying to send back an item right but the address of the seller doesn't look like a proper address to me, it's made of a long list of letter and number with no indication where i should write them down. I need help please

Postage

HELP, I have been successfully selling on eBay for many years my items cost the customer around £4 to £5 which includes the cost of a Royal Mail second class stamp. How do I absorb £2.70 into a £4.00 item or expect the customer to pay for it?

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Postage should be simple

Simple delivery is NOTonce YOU ebay have ensure it is simple, correct, cost effective and actually working then you can promote it or ENFORCE ITbut you haven’t got there yet have you on so many fronts 1) overcharging 2j missing weight options3) missi...

New format - issues with postage options

When listing a new item, the postage format seems to have changed. I can now no longer add a second postage option. Also if I go in and revise an item, all the postage options are removed and I have to reset them. It’s VERY frustrating. The only time...

Postage Label not generating error - It was not possible to generate the label. Something is wrong.

When I click the "Get Postage Label" to generate a label or QR code the below red box error shows;"It was not possible to generate the label. Something is wrong. Please try again later."This is happening on each of the 3 items I have sold and it happ...

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