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Simple Delivery Compensation

Just had an interesting conversation with Ebay customer services, they use Royal Mail Tracked 48 as the default service on anything values unto £750.Tracked only has compensation of unto £150 The advisor told me that Ebay cover the loss hmmm... I kno...

Resolved! Simple delivery or silly delivery

OkPrivate sellerNo printerUnable to go to post officeBeing forced to use the eBay app and their new "simple delivery" According the the Help page, I would be able to arrange a collection from RM and THEY WOULD BRING A LABEL but have just been told by...

Sellers MUST use a tracked service if they want a refund of an unused SD label fee (er, "probably")

Well, we kept Kat, Dave & Marco busy today, didn't we? I got a reply to my post nearly an hour after the session had ended! Not a definitive one, mind you, but a reply nonetheless - I guess I should at least be thankful for that when some are having ...

User avatar by Conversationalist
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  • 2 replies
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Best Offer and combined postage

I recently sold 2 separate items to the same seller who bought both of them through Best Offer. I wanted to send both items in the same parcel using one of the pre-paid labels, thinking there would be an option to somehow combine postage. When I look...

User avatar by Contributor
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  • 3 replies
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Resolved! I used a different courier

I had a very large but light parcel to post a few days ago and ended up sending it via a far cheaper courier than the ones eBays Simple Delivery system suggested. The buyer received his item today but now I am left with an Evri label I won't use and ...

Simple Delivery - label not used

Hi, As with most of us I am now forced to use Simple Delivery and I don't like it or being forced to use it and my already listed items amended to simple Delivery. I use free delivery on my items. What happens if its listed on my items as Simple Deli...

Compensation for lost items

Interesting situation. Evri lost my parcel but, as eBay provided the label, they are reviewed as the carrier. the parcel is covered by Packlink ( I wondered who they were!) but you need a GB number to claim. I've never had an email with a GB number. ...

User avatar by Contributor
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  • 3 replies
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Simple Delivery - refund postage

I posted on here a while back "Not so Simple Delivery" when Ebay only gave me the option of using 'Evri' which we do not have on the Isle of Wight. I did not use the label, could not cancel it, but eventually submitted a refund request which Ebay ack...

Wrong address on packing slip .

All personal details correct in my account yet packing slip shows address from 10 years ago. Wrong address was deleted and current address updated when I moved. Wrong address does not show anywhere in my personal details. Any ideas.

Postage

Just don't understand it !! I used to be able to put postage at £1.00 but I just can't put my own postage any more. On review it comes up as £2.71 !!! I've been wanting to advertise numerous items but until this changes I'm stopping using ebay. Am I ...