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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

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Complaints about Evri, please stop using them, they may be cheap but they don't deliver

There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...

Delivered but eBay isn't updating?

Hi all, I have a problem: I sent off an order by Royal Mail 48 Tracked a week ago and my buyer confirmed that it arrived on Monday. When I enter the tracking number into the Royal Mail website, it registers as delivered. However, when I check the del...

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Is it OK to sell and post at the minute?

I've posted 3 items the past 3 days via royal mail collection, all been collected and scanned, and yet on ebay it still says need post by such and such a date, ebay itself is just becoming such a stress, what's stopping the buyer from sayin"oh I have...

International Postage Rate Table

I'm a Private seller considering signing up for the Global Shipping Programme (GSP). I am trying to find how much the postage costs would be to different countries. Is there a a calculator or matrix I can find on Ebay anywhere?

parcel delivered to sending parcelshop for collection!

I have an interesting problem:I am expecting a parcel from Durham that was posted Royal Mail 24 at a parcelshop. So far - good.Now, upon checking the tracking upon receipt of a Royal Mail notification that my parcel was ready for collection ( it was ...

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Resolved! Simple Delivery & EVRI

Simple delivery....simple question ? Why are we forced to use only EVRI now, I always used Yodel before and that option has disapeared along with Packlink.... Why so they keep chaning these things ?? Is the bottom line the money ??

Am I being scammed here?

Bought an item last night and received a message from the seller earlier today that said this - 'i can not find anywhere to say i dispatched it today or allow feedback , Sent Today with Tracking Number 0211 D808 0318 358F - Thank You ' I responded by...

Same qr code scanned twice at post office

A buyer has just sent me a msg and told me that they received their order but received another order from me in error. I had used Simple Delivery to post both items and they should have gone to different addresses, but they ended up at the same addre...

GSP issue.. Thailand

For some reason Thailand appears to have been dropped from the UK global shipping program ? As a UK buyer, who has a home in Th also, suddenly the majority of UK items are not longer displayed or automatically available. This is a new issue as it was...

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Resolved! Used the same Evri label twice so have sent two items to the same person. One hasn't arrived!

My husband prints my labels and has printed the same one twice. I have used both to send different items without realising and my fault for not checking more carefully of course. I posted the first 5 days before the second. The second item has arrive...

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delivery

Hi. I have been reading about Simple Delivery but can't find an answer to my question. eBay seems to be saying that I must buy postage from them then go to the PO and get confirmation that I have posted it. However when I sell an item I want to go to...

Shipping label already out of see when just generated

I am still within my allotted three day shipping time, but when I generated the label today it says a dispatch time of yesterday so I have no idea if I would still be able to use the label or how to change this. When I press generate a new label it g...

Finding 'simple delivery' to be anything but. Can anyone help me set more useful postage options?

I have a listing for lengths of silicone rubber tubing here. Before 'simple delivery' I had a postage method of basically the cost of a stamp, as that dealt with small orders of 1m that fitted in an envelope, and larger ones where the few extra pound...