Is it OK to sell and post at the minute?

[88bluebox88]

I've posted 3 items the past 3 days via royal mail collection, all been collected and scanned, and yet on ebay it still says need post by such and such a date, ebay itself is just becoming such a stress, what's stopping the buyer from sayin"oh I haven't had this item"even those royal mail says it's delivered and ebay states it has not, ebay always look at their own tracking pages not royal mails

[brainuk]

Did you buy the 3 labels through eBay? If so, the tracking numbers will appear against each item.

[88bluebox88]

Yes all simple delivery items, but I'm not the only one having problems it seems, ebay still shows as  tracking number provided and it's stuck on that, soon as an item gets picked up via royal mail the movement on ebay does  aswell, and yet it's not now? So seems ebay system is glitchy yet again and not in our favor

[style_wise]

Please don't worry. Other Sellers have mentioned that RM tracking is slow to update on eBay. If a Buyer does open an INR Case, all you need to do is enter the Tracking Number again into that Case.

[88bluebox88]

I didn't know you could Re upload the tracking number again in simple delivery method? 

[papso22]

As it was simple delivery ebay take responsibility for item not received claims.  

[88bluebox88]

That's the problem as it's ebays side what isn't updating so it doesng look like I've sent it, even those i have, i dont  think ebay will take responsibility, even those royal mail have scanned it, it isnt showing via eBay it's been scanned

[brainuk]

You just need to get eBay to check with the RM website tracking and that cannot be ignored.