Restrictions on eBay

[zanapooya1997]

I am restricted on eBay due to changing my IP address. Please help me out so I can make purchases. I have made many purchases on eBay in the past, over £3000. I am based in Portsmouth and am a UK citizen. Due to the restrictions I have, I have to change my IP address on foreign sites. This is a bug. Please kindly fix my problem.

 

[tressygirl]

We cannot fix this for you as we are members like yourself.

Your message you received does say if you think you have received this restriction in error to contact Customer Services.

Here's how to do this:

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

@zanapooya1997 

[jckl1957]

This is a member to member forum - other members can't fix this issue for you.

You do need to contact Customer Services.

Use the link to get a callback:

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid