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The place for eBay buyers and sellers to ask Community Mentors questions about buying and selling on eBay.
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No Views - Am I listing correctly ?

Hi, I have noticed that I often have no views at all. So I have looked for my own items and they do not appear. What is the correct way - order when listing? I also find that I can not find the group I am looking for to list my item and then have to ...

No listing views

Hi there I am mano2001 I am still not getting any views on my ebay listing? is their something wrong with my ebay account because I am getting concerned? I had a drop in sales and I am not getting any views on my new listing and old listing. I have n...

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Unwanted authentication

I bought a KM top, received the Pay Now notification and quickly paid for it, not realising that eBay must have set up a default authentication option. The top was only £8.50, which was doubled to pay for authentication which I did not want, did not ...

Parcel delay due to custom

I have a parcel that is already late for delivery because of the UPS custom clearance , importer already submitted the necessary document or missing information but UPS still keep insisting that the information that is already provided through their ...

Resolved! Auto Relisting

I auction all my listings, but I am going to be away for six weeks July/August and I want to stop Auto Relisting, a week before I leave, how do I do that. When I have googled this it tells be to use the 'More Drop Down Box' under Active, but I do not...

Setting combined delivery issue

I sell mainly bulk low end pokemon cards and I cant figure out how to get the combined postage option to work correctly. I have over 1300 cards for sale and people ask me all the time to combine postage - and I have the right box ticked and offer £2....

Resolved! Seller refusing to refund

Hi, I bought a Liberator bracelet at Christmas that was unusable, glue everywhere and so ugly and the seller has been ignoring my request to return it for a refund. Now I can't get hold of Ebay as it's been dragging on so long. Can anyone please advi...

community

Wrong SD Card Sent. Ordered a new SanDisk Ultra 512GB SD Card advertised for £11:95 re the photograph . I am over 70 years old and haven’t done this before. Having paid for it, I thought I’ll just check to see it’s the right one. Not Good.I’m being s...

Ebay's Global Shipping.

I was using a dvd seller on ebay for the last few months, my postage was around £4.00 which was fine, then today I went to buy another one or more from the same seller only to find that the postage from the UK to Jersey only 85 miles away, and also l...

Used 'Simple delivery' via EVRI but Royal Mail delivered item. EBay fully refunded buyer

Hello all,I sold an item and used Simple Delivery via EVRI (I have receipts) . Turns out Royal Mail delivered the item and they charged buyer postage cost (image of delivered item supplied by buyer) . I was communicative with buyer and chat was left ...

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Simple DeliveryPLEASE NOTE- If ebay 'OVERIDES' my postage of £4.50 with their "simple delivery" I wi

Simple Delivery is *bleep* - When I try and relist items, ebay 'OVERIDES' my realistic postage of £4.50 with their "simple delivery" so I have cancelled sales because the buyer's FULL POSTAL ADDRESS is not shown AND as I don't have a printer I cannot...

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Posting and collection

My item has sold and it was collection and delivery. The customer as paid but wants to collect the item how do I make sure I receive my money. I don’t want the customer to collect and me not receive my money because I haven’t posted it. Thanks

Unfair decision in favour of seller

Here is my situation I purchased a portable 2 TB HD and 2x TB HDs from another seller at the same time. At the same delivery I received two soft exactly the same envelopes. Opened one and there was a TB HD. Opened second and found just one 4 TB HD.I ...

Place Bid Pop Up window not displaying

Al, of a sudden when I select Submit Bid, the pop up window comes on screen but there is nothing displayed on it. White background, grey areas that do not display anything.Google Chrome, cleared cache, disabled extensions, still the same.Switched to ...

Fabric distortion on images posted

Sometimes the photos of the shirt fabric are not a clear representation when uploaded onto eBay listing. Yet they are perfectly clear on my phone. If it was the same with every image l would blame my iPhones compatibility with eBay but it only happen...

Buyer says item isn't working when I know it was

Hi,I sold a Vintage watch last monday which was fully working when I sent it off to the new buyer, I have a video of it working just before I packaged it up. He now claims it isn't working and wants a full refund, I've heard of buyers swapping items ...

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Unexpected arrival of item

Hello all, yesterday I received a large item I didn't order or pay for. There are no senders details on the parcel,is it possible I can trace who might have sent it so it can be returned or sent on to the right person? It was a 2 man kayak and no dou...

Unable to Watch items, Buy it now or Bid

I have been using the eBay website via Safari for some time as my iPad mini 4 is too old to support the app. Since yesterday, I have been unable to Watch any items, Buy it now on any items or place bids. I have checked my payment details and they are...

Failed Royal Mail Collection

Hi, all.I recently had a notification from Royal About a failed collection, after checking the parcel had been picked up. Not having the goods nor anyway of identifying where they were I immediately advised the buyers and gave him a refund. move on t...

Car sold , but buyer then offered less

Put my car on buy it now, was only on 5 mins , when someone bought it . They then started to bid me less. I had to cancel the sale , but I’m annoyed that I paid £14.99 for 5 mins, because they were messing about . Is it possible to actually talk to c...

Circular saw without a blade

I’ve had the same ebay account for 18 years and they won’t let me buy a hedge trimmer because I don’t have a credit card to prove I’m 18 but they will sell me a hammer!!! surely common sense says I didn’t set up my account before I was born. All I wa...

No refund in 7 Months

Hi i bought an item on Ebay on the 9th of December with a 7 day delivery, every time i checked there was an delay with the item, i received a message telling me it will be sent on the 20th of January but still no item, i contacted them in Febuary tel...

Post `office stupid error

I posted 14 items in Walkden Post Office, 7 via Royal Mail which have all been delivered.7 via Evri, which it has been confirmed that the stupid counter woman put them all in a Royal Mail sack. Hence I have a tracking number but Evri didn't pick up, ...

Resolved! Ebay balance

I just sold an item and today got mail saying I had funds of £8.18.The item was sold £18.29, With the buyer protection fee and postage label taken off, I should have funds of £14.06? I'm confused. Can someone explain

sender not sending a return label after he told ebay rep that he would, now I cannot further my case

Hi I was mis-sold an item, that was a different size than what was described in the sellers description. I asked ebay to get involved which they did and backed me and they contacted to say that the seller had agreed to send me a return label -ie so h...

Return for a Refund

I recently purchased 3 mugs but ordered the wrong ones. I started a Return this item request.All three mugs arrived in one package at a discounted postage rate. The return labels showed as 3 separate items each with their own postage. I returned all ...

I cannot look at items, bid or buy

I am receiving emails from eBay and able to open them, but I cannot look at more than the main photo of the item when there are several photos of it. Neither can I bid or put it on my watchlist. This is the case for iPhones and iPads within the house...

Selling on Ebay is a waste of time, No protection from buyers saying it's damaged.

I had to refund a seller because they said the item was faulty. I have been unable to find a fault since it's been returned and they couldn't prove it was faulty when i asked for evidence so why have i had to issue a refund? Do Ebay have some seller ...

Jeans returned within 8 days

Hello I returned some jeans to a seller within 8 days without raising a request through Ebay. The seller received the jeans and messaged saying if they were delivered on Friday a refund would be made on Monday. Over a week later I got a request from ...

seller blacklist

I have been blacklisted but have no idea why. Another blqacklisting was by E-bay about an item I had bought on a managed payment through E-bay and Paypal but presumably no-one told E-bay. This has resulted in blackists which have stopped me being abl...

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Resolved! Item sent on time but courier says item delayed buyer requesting refund eBay not being helpful

So far four items sent on the day they bought 26th May. Evri says that these items are delayed but no further explanation or revised delivery date. Sellers now asking for a refund. The sellers have all the information re the sales and I have been in ...

Cancel simple delivery label

I have sold two items to the same buyer in the UK. Unfortunately the postage has not been combined and I have two labels. I can post both items into one package and need to cancel one simple delivery label. Please can someone advise how I do this. Th...

International shipping

I am trying to purchase an item but can't. The seller says they've listed their items for international shipping, but when I go to checkout it states the seller doesn't post to my address. I've messaged them and they say they do through the internati...

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Fees

So……buyer has my wheels eBay has its selling fee which is a joke by the way and yet my funds are on hold Why

Payment,

I'm really new and a bit thick with this as this is the 1st time on Ebay. I've negotiated a reduced price with the seller and am now at a loss as to how to actually pay! Any help would be appreciated. ta

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Cannot order anything

Please could anyone help. My account isn’t working properly. I can’t see anything other than the first photo, buttons for buying and adding to watch list are greyed out abs I cannot choose a size. I have no messages to tell me why and no unpaid items...

Resolved! Evri has failed to deliver parcel

Could anyone offer advice as to how I deal with a failed delivery? The tracking shows the parcel was out for delivery but this was then updated to show failed delivery due to package being damaged. I have raised an enquiry with Evri and my buyer has ...

Damage in post

I sold a guitar and packaged it very well. I was obliged to puchase postage via Ebays service. The guitar arrived damaged and , whilst the buyer wants a refund, he is not holding me responsible. He made a claim on Ebay and this was upheld so I receiv...

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Spam email into my email box from ebay@ebay.co.uk

I received an email into my personal email box from Ebay@ebay.co.uk I wont name them here. The title said " Checkout Incomplete and the item details and a link to the item". I never started a purchase on this item, I didn't even put it in my watchlis...

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Payout on hold

So eBay have permenant suspended me from selling due to 'suspicios activity' even though I don't see what's suspicious and I've done nothing wrong .They are holding my money till suspension is lifted but the suspension is permenant.What I wanted to a...

Insured Return?

Hi, I am returning a laptop - £800 value. eBay have sorted the return postage (RM48). How can I be sure this is fully insured, I don't want to assume? Thanks.

Item removed for policy

I bought an item on the 19th of may it hasn't turned up, now when I try to find it, it says this has been removed for a policy violation. The sender has shut down. How do I get my money back. It's nuts eBay shuts it down then I have to wait, what are...

Refunds - can’t get in touch with eBay

Hi - I returned an item, the seller said they didn’t receive it. I can’t open a request on eBay either… or get in touch with ebay I got in touch with the seller who was useless, left negative feedback, then they said they’ll refund me if I change it ...

Am I Worrying too soon.

I purcased item a couple of days ago with a delivery estimate of the 4th and 6th of june. The seller has zero feedback and sold 22 of the same item i purchased in a short space of time. I have tried to contact the seller but have had no reply from th...

Counterfeit policy flagged

Hi everyone, I’m hoping someone can help me with an issue I’m having on eBay.A while back, a couple of my listings were removed because they were flagged under the counterfeit items policy. I followed what I thought was the right step: I completely d...

Item not received

I bought a tablet for my daughter. The item delayed so I told the seller to cancel the order because I would be travelling. The seller never responded to my messages. I received a message that the item had been delivered while I was on holiday. When ...

Post to USA

Like others I have buyers wishing to buy from USA but unable to do so. I have called Ebay 3 times and so have they but keep being told all is in order and they can buy. No-one seems to know what the problem is . Any suggestions?

Postage problems

I have sold a card today . I got the royal mail to do the delivery i paid the postage and handed to the post office but the order still says print label then post to the buyer yet I've already posted it anyone no why this is.

Returned issue

I returned the item to the seller and have proof of return/tracking. My eBay account has been suspended, so I can no longer access the return request properly. I am not receiving any response through the return case. How can I contact eBay to have my...

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100% Seller Feedback

Hi all, For a few items I noticed that sellers were listed as having 100% seller feedback. "Great!" I thought. Upon closer inspection it seems that they have no feedback at all. See example image. (This is just one seller profile of many I've seen in...

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Text

Hi has anyone had any problems with pressing the buy it now, basket, make an offer or submit bid buttons as mine are refusing to press and item choice will not press either. I think it could be something to do with missing fields. Anyway if anyone ha...

Directing buyers to a website

The best way of allowing potential buyers to find out whether a used product I am selling would be the right size for them would be to direct the potential buyer to the website for the manufacturer of the product. I have worked out that I cannot inse...

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Scammer selling motorhome

Hi ive tried to contact ebay regarding the above selling a 2010 motorhome for £13000 willing to reduce to 12000 I was scammed by the same person in December last year selling a similar motorhome , i enquired regarding this one and as soon I spoke to ...

Item not received.

I bought an item: Nothing was received by me yet. Plese HELP Leather Airgun Piston Washer Order number: 15-14574-57544 Seller ID: Quantity: 1 Request ID: 5379869359 Request opened: 20 May 2026

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Private sellers

What keeps a seller as a private  a seller has been selling over 300 items per year and still classed as private how is that justified the same seller is also not a genuine seller in detail claims that he is on holiday so that he can justify its dela...

Returns not returned

I’ve had this happen twice now, items say they are returned and I haven’t received them. No option to contact anyone or help from eBay. This situation is completely ridiculous. how do I raise or resolve this?

Account hacked - Need assistance

My account has been compromised and my email address has been changed to that of the fraudster.As such, I can no longer log in nor receive any email about my pending orders. I have tried everything to get assistance from ebay but all I am being told ...

Buyer protection

If I buy something with buyer protection but won’t be delivered for 5 weeks will I still be covered if anything goes wrong

My experience with a buyer: am I so unlucky? Please give me a bit of moral support

Hi,more than 10 years with eBay and I thought I had seen everything but... here an interesting experience I would like to share with you.A buyer bought an item, he received it after 3 days and then he pretended I should had included an accessory that...

Overcharge

I have been charged twice for an advert on the same day, I cannot get a contact email or number the useless AI chat bot keeps sending me the same unuseful message, can any of you please help?

Buyer wants to return for a full refund. Saying the item has holes in them.

I sold a pair of Adidas shorts. They were in excellent condition, as new in fact. She has showed me some material with the defects, which were certainly not there when I posted them.I have not replied to the buyer. I certainly wouldn't want them as I...

Postage costs

I have two sales to be sent to the same address and ebay has deducted postage costs for two postage labels even though i only need one label to post them. Is there anything i can do?

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Wrong address

I have sold an item and need to get a label/qr code but it has my previous address instead of current one. I’ve updated my primary address in settings but this hasn’t changed when I go on to the order. How should I go about changing it?

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Refund dispute - i am owed £5640 !!

I bought a watch for £5640 on 3rd May and agreed with the seller to return it - it was received by the seller using ebay returns on 11th May who has relisted it for sale.I messaged the seller on the 13th to ask when I would receive a refund only for ...

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Resolved! Send new invoice

I have sold item but buyer has asked me to send to Australia.We have agreed postage cost but ebay wont let me send a new invoice telling me invoices cannot be sent for items where ebay manages all or part of postage.I am stuck now as to what i can do...

VAT invoices

Why is it when you buy from a VAT registered supplier on eBay - you have to chase to get an vat invoice?Shouldn't VAT reg. companies just email you a full vat invoice as per HMRC requirements?Any help here or can eBay make this a ruling?Thanks

Resolved! Advertised as collection but posted

I recently sold an item but advertised as collection only. The buyer asked if there was any way I could post it so I gave in. They payed for the item but payment is on hold because There was no code to scan to say they received it ?

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Wrong Price Listed

I listed a BMW Garmin motorbike sat nav at £245.00. I received a notification on my phone to say it had sold. I sent the item to the buyer, but when the funds reached my account I only received £6.61. I contacted eBay as I am 100% sure I listed the i...

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How do i get postage cost back ?

Hi, I bought an item with postage added and before I collected I asked for a separate invoice to pay without postage cost. The seller was using Simple Delivery and told me they were unable to issue a refund but if they didn't use the label they had, ...

No address given by my buyer/ebay

Hi, I sold an item, the buyer paid eBay, eBay generated a label that I didn’t want as I have no printer.I had stated clearly in my advertisement that I would use Royal Mail.I am old school and write name and address on parcel.Now I don’t have buyers ...

ANOTHER SELLER USING MY TITLE AND PHOTOS TO SELL THEIR ITEMS

I have found another seller is using my photos and even using my title to sell their goods on ebay. This is confusing as buyers may seem to think I have more than one user id. I DON'T...Surely this is an infringement of all my hard work. Why should a...

Non Collection

So my buyer has paid for the item but after a month has not collected the item can I cancel the order and refund him minus a fee for non Collection and loss of sale?

Unable to open a request for a damaged item and customer support would not help me

I recently received a broken item. When trying to open a return request, I received a message saying: “Your claim activity has increased. We’re reviewing your recent claim activity to make sure it follows our policies.” and was unable to open a reque...

Questionable seller bidding

I recently noticed a seller’s items having bids go up for the same amount by two buyers across multiple items? Feels like they are doing this on their end to raise the bidding. The bidding went up 200% from the last bids. Is this allowed?

Return help needed

Hi i need help please. I ordered one stick for camera this product supposed to come on time but it didn’t come on time . Then the quality is very cheap and poor i need to return it . They are not giving me the return label amd also not giving me my r...

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scam

purchase a new phone and tracking number doesn't work, contacted seller who even though gave tracking details with number that doesn't exist said he is posting next day. 3 days and still no working tracking, upon reading feedback he's sold Same phone...

Out of stock defect unable to appeal

I sold ex Army unused jerry cans. These sold very well. Then one of the buyers reported a pin hole leak. I took the decision to cancel all the orders because of the risks. I put it down to out of stock and informed all the buyers. I now find that my ...

Verification concerns

My money, sent to ME from buyers as payment for the goods that I had already paid for, is now being withheld from me (again) It will be kept from me, accruing value for said withholder, until such a time as I wrecklessly hand over my banking informat...

i'm tired with this issue

Hello guy, i'm tired with this issue i didn't use payonner card , because i don't have one, but i choose other bank card and i do same address on card but without results, i contact chat support but no resultsi'm tiiiiiiired

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Can no longer bid

Haven’t been able to bid for last few days,all seems okay my side internet wise but I can’t bid,can’t enlarge sellers photos and can’t contact sellers. Has someone at EBay been messing about with things? I love E bay but this is a terrible service, C...

buyer protection fee

is anyone else having issues with un expected fees ?when I make a sale just recently The BUYER protection fee is being deducted from me on a Sale. I have never noticed this before and recently I have received much less from sales than expected thanks...

Missing Items

I recently bought something, this bit was fine, the delivery company left it on the floor outside a commercial building and it's vanished. I opened a case and eBay closed it as there was "proof of delivery" even though I told them a commercial estate...

I forgot to post an item

Hi I sold an item but I didint realise until a month later when the buyer asked where the item was , she said she’s had a small amount refunded but not the whole amount , I contacted her and she’s wanting me to post the item to her now I’m not sure w...

Hello, I am contacting you regarding my order (£49.99) which has not arrived yet. The tracking infor

Hello,I am contacting you regarding my order (£49.99) which has not arrived yet. The tracking information has not been updated for some time.Please can you check the status and let me know when I can expect delivery?If I do not receive a response or ...

Refunding a buyer for an item that has had a cancellation request denied 'early'....

How do I go about refunding a buyer who requested a cancellation, but has had the request denied and closed due to 'item has already been dispatched'? I actually still have the item; eBay didn't ask me if it was shipped because they go by whether I'v...

Global shipping

I recently purchased 2 different orders from the US (I'm in the UK) the purchases both went fine everything arrived etc but when I try to purchase from the same sellers it states they can't post to the UK but after speaking to the sellers they said t...

Seller cancels your deal of a LIFETIME

Biggest ebay turn off that's been going on since 1995 without any comeback on auction sellers & ZERO ACTION BY EBAYI don't usually bid on ebay auctions for this very reason BUT seen this item I really wanted & bid & increased my minimum bid as the 7 ...

Resolved! Postage refund if buyer collects

Sold an item which had seller (me) paying postage or buyer collect. Buyer paid and then we agreed I would hand him the item as he lives nearby. However, eBay has deducted postage from the buyer's payment. Can I get this back?

Trials motocycle

I have listed a trials motorcycle, it appears in spare parts for the brand of bike, how can I change the listing so it appears under 'trials motorcycle'Thanks

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Stolen goods

I need to contact someone at eBay regarding stolen items on sale.I need to see if they will provide the seller's contact details to the police.

Please can someone help me post a dishwasher cannot take it to the post office? Cannot ask ebay as

Please can someone advise me how I post a dishwasher at the post office, cannot find the link to customer services? Again can anyone tell me where that is please. Got a really worried buyer paid money without me being asked and have no idea how to ge...

Damaged only just discovered

I bought a dvd box set as a Christmas present for someone.The case had some damage, but they didn't mind, so we kept it.We just got to season 5 and discovered a damaged disc. Didn't check every single disc at the time as getting them off the case is ...

Resolved! partial return seller help

I have sold a phone and the buyer has received and noted issues (they were in the description but for the sake of it and alot of back and forth) i have agreed to a partial return of £20, however i had already accepted the return, i have clicked on of...

Items damaged and not as described

the case: The items arrived in significantly worse condition than described. Multiple items are damaged, including holes, bobbling and strong odours. I reported the issues immediately after delivery and provided photographs. I deny the seller’s accus...

Account restriction

My accounts has been restricted due to falling below selling standards.My account is 99.6% and I am selling items now with all good feedback.It will not let me list any items now and have a restriction on of £50 per month.How can I get my seller perf...

Trainers

I recently bought a pair of trainers the seller sent me an empty bottle of deodorant and then on eBay messages he admitted he had scammed me I need to speak to a human being as it seems impossible to find a contact for a phone number or email

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Buy / Bid / Watchlist Greyed out

Unable to purchase on ebay for over two weeks now, all the boxes are greyed out and only loads first picture, weirdly i'm able to purchase items i had 'saved for later' What is going on? I've seen some other posts with the same issues, thought it was...

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EBay not sent payment

EBay are stirring on my money, it was paid in to the. 5days ago , making some excuse I changed my bank details. Had no choice the account on their records no longer exists. how do I rise and speak to a human at eBay

Resolved! Refunds - Is there a system bug?

I have just done a refund to a buyer out of courtesy. The item was delivered by Evri to a neighbour and then to my surprise I received the item back.I started a refund and the process is still running although I have had two emails telling me the buy...

Account on Hold

Hi All, Our payments and account has been on hold for almost two months and i can not find out why, i can not find anyway to be able to talk to a human anymore with eBay. Does anybody have any advise ? Best wishes

Account On Hold

Hi All, Our account has been on hold for almost 6 weeks and i am struggling to gain a reason why, I have been asked to provide proof of delivery on all sold items by uploading tracking. We have sold many hundreds of items and as far as i was aware al...

rejected

i cancelled the order yesterday and the seller rejected it today and when i asked the seller about it they told me to contact to you

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Ebay generated tracking numbers

I am a registered small business seller and when I generate ebay labels, sending untracked second class, they provide a tracking number. However, this does not show that the item has been dispatched even when it is scanned at the post office. I am so...

Selling Proformance

This blade law here in the UK is really affecting my sales as is the State of the UK economy.eBay want to reduce my listing levels . There is not many days that I get an email telling me that an item has been removed . Royal Mail has suspended its ag...

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  • 1 replies
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Resolved! Damaged item delivered by Evri

I sold a camera and lens to a customer, the item was delivered by Evri quite clearly damaged, the buyer wants to keep the cameras but return the lens, i can't speak to Evri they refer me back to eBay, so what do i do, is it a case of the customer jus...

received damage item

Hello, I received a glass pitcher that arrived damaged. The bottom glass piece was detached from the pitcher when I opened the package. I contacted the seller, British Heart Foundation, and sent photos of the damage, but I have not received a respons...

Buy it now

I still can’t buy anything on eBay, the ‘assist’ is no use at all, I can’t speak to a human about it, I’ve had no messages from eBay about suspensions etc, I’m confused and annoyed, I don’t owe anything, I’m a good buyer , what is happening???!!! So ...

Delivery

I’m looking to use a delivery method for a new bath shower screen which exceed the sizes using Simple Postage. How can I get a price for getting a delivery from any company which EBay uses. The size is 157 cm x 56 cm x 7 cm and weighs 23 kg

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no Access

I go on my account, it says technical issues, I then see something come up regarding no token( whatever that is ), when I scroll around I get a prompt for password, put it in and then I am asked for a code that will be sent via email, I do not get an...

It seems that as of 3 days ago I can no longer buy anything on eBay.

As of 3 days ago I can no longer buy anything on eBay. Links to ‘place in basket’, to ‘watch’ or to ‘bid’, are no longer functioning.okay I’m on an iPhone 7plus, yet all was fine up until 3 days ago and I can’t be the only one, now presented with thi...

Invalid access token

Hi Ive noticed there's so many people in the last st few days are having the same problem where I can't access anything in my account keep getting a message saying invalid access token is this a problem with ebay app or do I need to do somthing, I an...

Resolved! Seller reluctantly has accepted a return on a faulty item but wants me to pay postage

After receiving an item from Pakistan that was not as described, the seller tried fobbing me off, but after several attempts they have agreed to accept the item back for a refund, the seller wants me to pay for the return postage and taxes etc and th...

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Postage

Hi, my buyer has selected standard tracked service but i want to a guaranteed signed for service. How can i update tracking with new postage service ? Thanks

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Being blackmailed by seller

I purchased a kettle on Ebay. It was faulty and had a bad smell inside it so I asked the seller for a returns label to get a refund. He has been ignoring me but today I received a threatening message blackmailing me that if I didn't take down my feed...