Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Join us at eBay Open UK 2025!
We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...
Sideways messaging pop up..
What is this horrendous sideways message pop up abomination? The message system was just right, why have they put this sideways pop up thing on. It's just horrible. Rant over. Happy selling people.
Service Metrics a journey through eBay fantasy land
I’ve long thought these metrics are absolutely unfair but I thought I’d check mine as a top rated seller with 100% feedback (at least for now but who knows). I have zero late deliveries in 12 months and no cases closed in the buyers favourso looking ...
Web interpret has changed my returns policy to 60 days free returns
I'm sure they have no right to do this, my ebay settings are buyer pays and it is 30 days not 60. I didn't consent to letting them change my returns policy to 60 days free returns. Is anyone else seeing this?
Shipping heavy items to the US
I have some large coffee table art books that I need to ship, a US buyer is interested in buying the lot which means that the package will be bulky and heavy. Can anyone give me some advice on best company to use to ship these? I was going to use UPS...
eBay AI for messages
All I can say is "Oh dear"
Counterfeit Toothbrush Heads for Oral B being sold - eBay are not removing them
There's 3 markets for toothbrush heads on eBay. 1. Genuine Oral B Toothbrush heads2. 3rd party brands selling compatible with Oral B (we sell these)3. FAKE/COUNTERFEIT ORAL B toothbrush heads Regarding the Fake ones, we have had long conversations wi...
Why do UK businesses get such a dreadful deal compared to USA sellers?
Looking at eBay.com, I see USA sellers get a much better shop deal than UK business sellers. Firstly, everyone gets 250 free listings. Unlike here where businesses get zero free listings while being confronted with a sea of 'Private' sellers with man...
Resolved! eBay UK search not working today?
When I search for anything specific on eBay, like an exact item title or even an eBay item number, eBay comes back with '1 Result Found', but doesn't actually show anything... If I search for something a bit more generic, like a model number, I get a...
How do returns work when sent to buyer via ebay's global shipping
Good morning We sell overseas via eBay's global shipping programme. We have never had a return request before. However, we have had two return requests in one week now, one being a key that costs £9.00 (they ordered the wrong key number for their out...
Resolved! Another private seller acting as a business
I sell chokers so decided to have a look to see what others are selling for apparently one woman on here - I saw how many brand new items she has up which includes dresses, jewellery, baby cots anything and everything she has well over 2000 on a priv...
Resolved! Getting sick of sellers advertising items for a false price.
sellers advertising items at a shown price, then as soon as you choose a colour or size the price shoots up. And theres nothing in the drop down for price advertised. This is false info, good to attract buyers but a waste of buyers time. if they are ...
Resolved! Time to quit eBay? Biz fees too much!
Hello all, Ive been a long time user of eBay but I’ve just had enough of the fees, not to mention to mention my regular and consistent flow of sales dropping off a cliff since raising prices to cover fees. Is eBay not the right marketplace to sell my...
Sending to the USA is about to become a poop show
Luckily we use GSP for all orders going overseas for our ebay sales but obviously not for our direct site sales.Just got the notification from Royal Mail that as of Aug 29th you wont be able to send into the USA using DAP (delivered at place where th...
Negative feedback for blocking someone from buying in the future?
Someone started an item not received request because their RM Second Class order did not arrive with them on the third day after dispatch. I think it's unreasonable to do this when RM frequently take longer than they say they will to deliver. I apolo...
UK households say 'cloak and dagger' as Royal Mail issues post warning
Another INR opened this morning!ebay are still telling my buyers 2-3 days and even delivery on a SaturdayIts a disgrace treating their buyers like this... The Royal Mail has warned UK households that they may not receive post for several days Royal M...
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