Topics with Label: Restriction

November bonanza

Just had my best November ever, well over a grand in sales. My items are mostly model railway stuff so its the right time of year for sales.

Resolved! Random Promotion Code - Lucky 8

Hi, I’ve noticed tonight on some of my listings it has get 8% off with lucky8 promo code. As anyone else got this on their listings too? Trying to figure out why it would be on my listings when I’m not currently running any coupons at the moment and ...

New Payout Rules for Business Accounts

I have business account and Ebay in their infinite wisdom, have changed the way I'm paid out to 3 days after delivery has been confirmed. Apparently this is being rolled out to everyone via email. Anyone else experienced this?

Help! INAD Abuse, eBay are stonewalling!

Hi everyone,I’m a Top Rated Seller and I’ve just had one of the most baffling and disappointing INAD cases on eBay, and I’d really appreciate advice from other sellers.Here’s the situation:Buyer threatened an INAD before the item even arrived because...

Where do we find 'adjustments' to seller fees? No sign of them in transactions

If a seller is partaking in an offer promotional period with fee adjustments which are meant to be reimbursed on a schedule X weeks after an order on a schedule ... where would we find these? There is no sign of them in Payments > All Transactions > ...

Royal Mail Changes to Second Class Delivery 28th July 2025

Has there been any information from eBay re RM changes from today in that Second Class deliveries will now be every alternate day and no Saturday deliveries. I cannot see any announcements and hope they are going to change the Estimated Delivery Date...

postage cost and the fee we have to put up with on top of it - business

maybe in the previous years i got like 1 person a year asking me for cheaper postage . now i have several a month with even a rude customer saying i am a cheat for charging 5.90 for a medium royal mail parcel . people are loosing track as to how ofte...

I see eBay have issued a statement regarding Estimated Delivery dates

Hello Everyone I see eBay under selling announcement dated 18th November 2025, have made a statement about their unrealistic and inaccurate delivery dates. As you know, I have been providing eBay with extensive evidence for quite some time to show th...

Customer Service.

I just had the misfortune to have to use eBay's customer service for the first time since losing my Concierge. 40 minutes on the chat going over the same thing again and again. Could have been handled in 5 minutes with Concierge. A buyer had returned...

1st item lost, INR opened, 2nd tracked item Merry-go-round

Okay, so I sent an item out by 1st class and it did not arrive in a week so the buyer opened an INR case on Wednesday last week. He stated he needed it by the weekend. I did a tracked 48 and got it in Wednesday's post. On Thursday the tracking states...

Ebay Start-Up Award

Hi, I was given a call earlier this year to confirm and congratulate me on winning the start-up award as well as the £10,000 grant and that I will be contacted November/December. However, I did not receive any emails or follow up call regarding this....

Resolved! No October Packaging Voucher – Featured Shop (Monthly Benefit Missing?)

Hi all,I’ve had a Featured Shop subscription for several years, paid monthly, and every month I’ve received the usual £10 packaging voucher – up until September 2025.This month (October), the voucher simply hasn't appeared – and when I contacted live...

Ebay coupon offers overriding sellers own ( better ) discount

Just a heads up for anyone who may be using any form of discounts on their listings. Ebay have implemented a coupon code for some business sellers, 8% off 'lucky8'. However, I had a 30% coupon code running until 31st December, and the ebay code is no...

Royal Mail Deliveries

Hi.Is anyone experiencing Royal Mail delayed delivery issues?I am unsure if they have started the alternate day deliveries yet, but 2nd class large letter are taking up to 7-10 days at the moment in certain areas,Loads of INR being opened.Many thanks

US buyer unable to purchase my GSP item despite US in allowed countries list

Hi, I'm a business seller with GSP on all my items. I have a US buyer that is unable to buy an item from me, when trying to purchase he gets the message "this seller doesn't ship to US" (or words to that effect). The listing has GSP enabled and US is...