As per title we have an Untracked INR case opened against us and its been left open for over 31 days now. Spoke to CS and they say because its untracked there is no idea when they auto close down. Has anyone else had this experience at all? How long ...
Hi, 3 months ago ebay decided to put our business on the delayed payouts, which works that any money from orders shipped fully tracked is released 3 days after the delivery and anything shipped without full tracking we have to wait over a month for t...
Let's call a spade a spade. There are thousands and thousands and thousands of 'private' sellers on ebay who are trading. And the number of their listings is ballooning as they get rolled over for free every month. I often check other listings before...
Hi all Is there a fault today that is affecting items views? Mine are showing an extremely low number today. Anyone else noticed this?
I am still having a problem with eBay deducting VAT twice from combined EU orders.The problem occurs when the EU customer adds items to their basket then requests a revised shipping invoice (oddly EU buyers have no problems requesting revised invoice...
Flagging this again as I haven't so far managed to get anywhere with this issue which started the first week of July. The problem is with the Inventory feature which comes with Featured and Anchor shop levels. Currently we have over 10,000 listings s...
Just back from a few weeks holiday & already Ebay are under my skin. Sold some auctions last night & issued combined invoices. So buyer pays & instead of getting a separate email for each item paid the emails are all duplicates of the payment for the...
The timeline is as follows:29 April 5.04pm: Buyer purchases a Christmas Card kit and selects second class postage. We have a dispatch date set of within 2 days.30 April Item posted (marked as posted 1 May)3 May 7am (Sunday) Buyer raised and item not ...
There's now a 1 inch gap on the right of the text for me (the grey line is the bar to slide up and down the message), in both Firefox and Chrome, is anybody else seeing this please?
I have never made a second chance offer before now. A recent auction ended in a non payer and was cancelled after 4 days, hopefully registering a defect against the non payer.I selected what looked like the most sensible bidder and sent them a second...
I have just received a message from a buyer in China who used a third party courier service to get the book to China. The buyer is claiming the jacket is damaged an has attached an image of a book with a cut down the jacket which wasn't there when I ...
Hi everyone, Just wondering if anyone could give me there thoughts on the estimated delivery dates currently showing on orders? I post all my orders by Royal Mail tracked 48 and my dispatch is set to 2 working days. Ive had an order just now bearing ...
Hi all, I wouldn't usually start a topic, but the instant drop off in impressions, listing views and sales has become alarming, so much so I wondered if anyone has had a similar experience. The last 90 days prior to March 2nd had been good, steady bu...
I have just spent the last 10 minutes on the phone to eBay customer services regarding this and they just don't get it. Here is the example I gave them. I had a customer order at 10pm yesterday evening (20/05/26)The buyer chose my free delivery optio...
HiEbay is throttling sellers with this policy which is just crazy. es I understand that knives, axes etc should be restricted BUT scissors even round nose craft scissors, tweezers, nearly all garden products like trimmers, nail clippers, wire cutters...
