Just wondering if anyone had tried ending an ongoing campaign and restarting it after 24 hours (advice received from customer services to help sales pick up) notice if it increases sales/activity? I can see the logic behind it, like listing a new ite...
I haven’t been doing my postage today for items sold over the weekend and notice that Royal Mail have very sneakily introduced a charge of 30p per parcel for a home collection. Has anyone else noticed this. I must have had my head under a rock for a ...
Chatting to customer services today about an unrelated question, I broached the subject of why things were quiet in the sales department when asked if they could help with anything else. I was given all the usual advice, optimize listings etc etc and...
I am a UK seller and have just found out for second time in 2 months ALL my postage policies have been changed WITHOUT my knowledge from GSP enabled to GSP not enabled. Luckily I only have 25 policies so I have just re-enabled them. I have reported t...
Does anyone else feel the same? Is eBay no longer a platform for sellers? During my years of selling on eBay, I've noticed declining traffic. The traffic and sales were so much better previously Is it the algorithm that is messing up people's busines...
Is there a way to exclude Northern Ireland as a destination I will ship to. I just can't be doing with all the extra paperwork.I use click and drop for my labels and the customs form you are now presented with has so many boxes that need codes in as ...
I'm thinking of secondhand articles not new-to-market. If I were to sell an Art Deco Czech glass vase to the US, would the applicable tariff be that for Czechia where it was made ninety years ago or the UK tariff as I am in the UK? Would eBay add the...
This situation has become totally impossible to deal with. How do Ebay expect business sellers to be able to compete with private sellers when using promoted listings ? As a business seller we have to pay 10.9% plus VAT plus listing fees, shop fees, ...
Sent an item tracked post via Royal Mail signed for. Uploaded tracking and tracking status stayed at ‘accepted at post office’ but didn’t move from there. Customer said item wasn’t received and opened a case and has now asked customer support to step...
We've been selling for many years and have used the Global Shipping Programme since it started for International Sales. Whilst the shipping costs are sometimes higher the protection we receive as a seller is worth it for us and we still make plenty o...
On my listings I am trying to attach some product documentation I have written and saved in PDF format. When I try and upload the document to the listing I get a errror: Invalid document state for ID(s) xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx. Documents...
Could anyone keep point me in the direction of reporting a bug in terms of setting the Featured Listings for a shop? Basically all of my listings use Product Variations and the image shown to the customer relates to their search (for example if someo...
Hi,Anyone else having problems with GSP? Recent sendings whilst showing as arrived at Lichfield are showing:-"Arrived at our hub. Your item will be verified for international delivery to the buyer."Worst cases so far are two items shown as delivered ...
I am very dissatisfied with Ebay customer service advisors. I would like to make a complaint and would like to know how to do this?
Why has ebay removed all sellers quantity history from all listings. as their is no quantity showing on any of my listings.
