A customer has purchased an item from me but has asked if they can delay delivery until after the 12th June. I need to dispatch by the 2nd June and even I leave it a few days for Royal Mail to collect, it's going to be delivered way before that date....
The timeline is as follows:29 April 5.04pm: Buyer purchases a Christmas Card kit and selects second class postage. We have a dispatch date set of within 2 days.30 April Item posted (marked as posted 1 May)3 May 7am (Sunday) Buyer raised and item not ...
Hi, 3 months ago ebay decided to put our business on the delayed payouts, which works that any money from orders shipped fully tracked is released 3 days after the delivery and anything shipped without full tracking we have to wait over a month for t...
I am still having a problem with eBay deducting VAT twice from combined EU orders.The problem occurs when the EU customer adds items to their basket then requests a revised shipping invoice (oddly EU buyers have no problems requesting revised invoice...
Flagging this again as I haven't so far managed to get anywhere with this issue which started the first week of July. The problem is with the Inventory feature which comes with Featured and Anchor shop levels. Currently we have over 10,000 listings s...
Let's call a spade a spade. There are thousands and thousands and thousands of 'private' sellers on ebay who are trading. And the number of their listings is ballooning as they get rolled over for free every month. I often check other listings before...
Hi all, For many years, I have only used Royal Mail as they are still the most reliable courier.Recently however, I have used Evri through ebay for cheaper items as I am trying to reduce my extortionate outgoings!I have now had 2 claims from Packlink...
If you have a coupon/voucher code on a product this normally shows in red when looking at items in your eBay shop .... Now it shows your own codes of TAKE 3 so only shows 3% and not the 20% we offer. Please fix it we are losing sales.
As per title we have an Untracked INR case opened against us and its been left open for over 31 days now. Spoke to CS and they say because its untracked there is no idea when they auto close down. Has anyone else had this experience at all? How long ...
Hi all Is there a fault today that is affecting items views? Mine are showing an extremely low number today. Anyone else noticed this?
Just back from a few weeks holiday & already Ebay are under my skin. Sold some auctions last night & issued combined invoices. So buyer pays & instead of getting a separate email for each item paid the emails are all duplicates of the payment for the...
There's now a 1 inch gap on the right of the text for me (the grey line is the bar to slide up and down the message), in both Firefox and Chrome, is anybody else seeing this please?
I have never made a second chance offer before now. A recent auction ended in a non payer and was cancelled after 4 days, hopefully registering a defect against the non payer.I selected what looked like the most sensible bidder and sent them a second...
I have just received a message from a buyer in China who used a third party courier service to get the book to China. The buyer is claiming the jacket is damaged an has attached an image of a book with a cut down the jacket which wasn't there when I ...
Hi everyone, Just wondering if anyone could give me there thoughts on the estimated delivery dates currently showing on orders? I post all my orders by Royal Mail tracked 48 and my dispatch is set to 2 working days. Ive had an order just now bearing ...
