cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Business Seller Board
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Where do we find 'adjustments' to seller fees? No sign of them in transactions

If a seller is partaking in an offer promotional period with fee adjustments which are meant to be reimbursed on a schedule X weeks after an order on a schedule ... where would we find these? There is no sign of them in Payments > All Transactions > ...

Royal Mail OBA Charging for Bogus 'Unreadable Barcode / Label Incorrectly Applied' Surcharges

Starting from January 2025 we started seeing charges on our each and every invoice from Royalmail C&D. Raised this with Royalmail finance several times and been informed machine cannot read my barcodes. We replaced our printer and started putting lab...

Payment processing issue

Hey is anyone else having issue with payments processing ? Some of my sales are working as normal processing same day to be available for pay-out the next day and some are taking an extra day to process ? Is it just a me issue or is anyone else exper...

No Payouts today - Oct 7th.

No Payouts today - Oct 7th.The Seller Hub - Payments tab shows 'In Progress' (since 7.00 am - so at time of writing around 7 hours ago)Time the operation commenced was 4 hours later than usual , but still not showing.I saw a 'Member to Member Support...

Anyone else's payments not hit the bank ?

Anyone else experiencing delays in payments hitting the bank on weekly payouts with 2 accounts last week 1 account didn't get paid out Tuesday and they resent and was paid Wednesday This week both accounts payments have not gone in the bank yet Norma...