The eBay Business Roadshow is heading to Nottingham — and the energy is building. As the third stop on our UK tour, we’re bringing the momentum straight to you for a high-impact, hands-on day designed to help you move your business forward with confi...
HIya, guys and gals. Had a buyer open an item not received case which they lost because the uploaded tracking showed delivery by Royal Mail with a picture of the postman standing at their front door. They have now opened a return request via Ebay wit...
Received a mail from eBay today advising, that Sellers listing in Parts & Accessories categories are soon to become responsible for 50% of return postage if the buyer changes their mind or as eBay describe it a "remorse purchase"eBay will pay the oth...
I run a small business selling metal art on platforms like eBay, and I want to share an experience that may help other sellers avoid a similar situation. I received an order from an account with only 1 feedback. I fulfilled the order and shipped it, ...
A new buyer with zero feedback bought a high value graphics card from us, to be delivered to a click and collect location. Upon receipt the buyer requests a return claiming that the item was faulty. We approved a return using an eBay (Royal Mail) del...
Hello,A buyer request a return for an item for finding a better price, and his request was automatically approved. When the item arrived and I wanted to refund him I could not prevent the refund of the original postage. I contacted customer support a...
I bought a $650 pair of sneakers from Ebay that were covered by their authentication guarantee. The seller states that they sneakers were in good condition with no defects when he shipped them. They arrived damaged and are practically unwearable due ...
We have noticed a sudden decline in sales and since last week we are on Zero. Has anyone else noticed this issue and is this related to any new changes by Ebay. What happened to our once best selling platform.
Hi, I have had a buyer open a INAD case more than 30 days after delivery claiming the item 'arrived damaged'. When I messaged them to check what the issue is they say the jacket doesn't fit. I have a 30 days return policy. I have been given the optio...
Is anyone else fed up with buyers abusing returns policy to avoid paying return shipping and giving you a £3.35 bill!I'm sick and tired of it and feel eBay needs to do something to prevent it
this evening a buyer raised a return because the pair of shoes "did not fit". they have had said shoes for just over 2 weeks since delivery and only now they are raising this claim, a tad annoying but as per eBay protocol I know i have to agree to th...
