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Hi, Buyer selected morrrisons pick up point as delivery location but the package has been returned back to me saying 'refused by customer'. There is an INR case open. So am I now forced to refund buyer and lose the postage cost I paid? Seems rather u...
Hi, I have had a buyer open a INAD case more than 30 days after delivery claiming the item 'arrived damaged'. When I messaged them to check what the issue is they say the jacket doesn't fit. I have a 30 days return policy. I have been given the optio...
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