Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Join us at eBay Open UK 2025!
We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...
EBay official packaging
Every month I get a £10 voucher from eBay to purchase official packaging. I have for the last two times purchased the eBay postal bags. The bags are grouped together in 50’s however one of the bags is then used to bag up the other 49 and sealed, mean...
HELP PLEASE re Fee differences of Business Account v Private Account
Hello all,I am getting old in the tooth now, nearly 67.I have tried to understand eBays Fees but I am still a bit confused.I simply want to know if I sold an item for £10 on a business account without a shop, and forgetting postagehow much would I ac...
Closing down shop **
Hey. Currently have 800 items listed.With awful sales declining over the past 4 months, and returns volume up. I'm wanting to close up shop and sell elsewhere. Ebay are just to greedy and frankly I don't want to line there pockets anymore. More peopl...
Unfair VAT Compliance Flags on eBay
Hello everyone,I want to share my experience with eBay VAT compliance checks.Our account has always been compliant: we pay VAT, use OSS, and report everything correctly. Despite this, we received warnings from eBay saying our VAT ID was "incorrect" a...
No IOSS code given on sale
I wonder if anyone could advise, I have sold an item to Southern Ireland and buyer has paid. Usually on order for items to Europe I am given an IOSS number to put on package but haven't received one? Also when I go to purchase post on Ebay it is not ...
Resolved! How do I Remove USA only from postage destination?
I need to exclude USA from my postage destinations but it looks like I must also remove south America too. See the screenshot. I have excluded "United states of America" but USA is ALSO included as part of "North and South America". I've tested this ...
Returns From Australia to UK
I sold a DVD box set in immaculate condition to an Australian buyer who now falsely claims the item is not as described and wants to return it. Rather than let him keep it for free, I'd rather have it back. My understanding is that I need to supply a...
Royal Mail and DHL suspending deliveries to USA
For info, I've just seen this article on the BBC. I've posted it on the Postage thread and thought it might also be worth posting here:https://www.bbc.co.uk/news/articles/cx2p17xypgko
Resolved! Return badly packaged so received damaged.
Sold a brand new grass trimmer. After a few days the buyer requested a return as they didn’t realise that once assembled it would not fold away therefore it was too large for their storage space. No problem at all, but when returned it came back in a...
How do you report a private seller who can be proved to be a running business website?
Can someone tell me how you report a private seller wjo is running a business with a website? This business has 1500 items running and has sold over 3000 items. Their items on ebay lare the same as the ones on their business website. Some of thir lis...
Resolved! Should I ditch Private Listings?
Sales and profitability couldn't be worse so could I harm sales by allowing people to view bidders? I know people don't like to feel they are being "followed" by other members but I now could not care less.
eBay Click & Collect Item delivered to Royal Mail Collection locker...
Hi all, So, a recent order was to an eBay collection point (Click & Collect), at the customers local petrol station. We used the pre-printed label, with ECP code, etc. Tracking shows delivered and available for collection. However... It turns out tha...
Alternative to Webinterpret?
Is there an alternative to Webinterpret?I only want to list on ebay.com in $, without UK VAT (US is currently suspended until the dust has settled over tariffs etc.)Webinterpret is too expensive for one country, in addition many of my US buyers make ...
Item being returned used
Hi all, I sell specialist seeds online and have been selling on ebay for 25 years through think and thin! As you can imagine I occasionally get customers saying the seeds didnt grow etc - I usually refund these customers or replace - no problem at al...
Would a mass report to Trading standards get the attention of Ebay ??
After yet another day of trying to compete with business on private accounts I really am at a loss as what to do Todays was a real good one , pro account on another platform - private on eBay Business name and logo , full shopfront and 5400 items sol...
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