Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Join us at eBay Open UK 2025!
We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...
Lack of visibility for business sellers
I’m really getting tired of this. Profit so far this month excluding the cost of the item are -£44 in fees including shop fees. This should be my busiest time of the year and I’m certain that it’s all down to the lack of visibility if you refuse to p...
Buyer claims wrong item sent to get free return?
I sell some cables which are a common part of consumer equipment. I presume a percentage of customers are people trying to repair their own electronics and some of them clearly don't know what they're doing or care to take the time to find out exactl...
Stopped receiving sale emails
I have sold a couple of items this evening but never received any "You made the sale" emails from Ebay. Anyone else experiencing this?
eBay's automatic positive feedback no longer being applied
Good afternoon everyone As many of you are aware eBay introduced automatic positive feedback for business sellers, providing certain criteria's. The item had been received on time, no issues raised, and the buyer has not left feedback already. eBay w...
Not received we sent you a payout today email
Has anyone else not received the eBay notification that they have sent you a pay out today? Every Tuesday we receive the ebay email, and nothing today. Just wondering if anyone is in the same situation. Best wishes
Resolved! How can I make a complaint about Ebay customer services?
I am very dissatisfied with Ebay customer service advisors. I would like to make a complaint and would like to know how to do this?
Advertising
For some time E bay have been promoting advertising. This seems to be in place of the listing being visible in a Google search . We have seen a major fall off in E bay sales since the Covid outbreak , most of the items we have listed do not now show ...
Anyone else's payments not hit the bank ?
Anyone else experiencing delays in payments hitting the bank on weekly payouts with 2 accounts last week 1 account didn't get paid out Tuesday and they resent and was paid Wednesday This week both accounts payments have not gone in the bank yet Norma...
eBay's false estimated delivery dates, now several messages from buyers not happy.
I have been going on about this issue like a broken record. I have reported it several times and even been on the community chat several times. Ebay claim the EDD's are working fine. They are not. Ebay are giving buyers delivery dates as same day del...
Selling to EU, why is it so hard and extremely frustrating
I have a shop selling car parts and sell all over the world. Please can i ask if i am the only one who gets fed up with sending items to EU and parcels getting delayed by end user or business not responding to couriers (emails go to ebay as you cant ...
How do I collect US tax/duties without enrolling in the GSP?
Hi, can someone please explain to me how I can continue selling to the US? I've had a couple of orders, and no tax was collected upfront, so I've had to cancel the orders. Do I have to enrol in the Global Shipping Programme so that all taxes are coll...
Change of payment terms being rolled out to every buyer...!
Had this message from ebay last. Contacted them this morning as all our orders are on hold for at least 30 days. CS confirmed it is being rolled out to every business seller. Can anyone confirm that this has indeed happened to them? This is the end o...
item arrived after refund given for none delivery
hi,i sold two x silver rings some time back.they ended up at kettering delivery office within two days.was out for delivery,but never got there.two weeks later we agreed the rings were lost,i gave the lady a full refund through ebay.fast forward a we...
is there and issue with buyer being able to pay for accepted offers?
i've accepted several offers over the weekend and one this morning and none of the buyers have paid for the items. is there an issue with the process now or have eBay gone the way of Vinted and Depop and made offers no longer binding?
Yodel Direct by inPost - Can we post parcels using Lockers?
Hello, Anyone tried Yodel ebay parcles at InPost lockers? Tried today but it won't scan our parcels barcode- Howevever received an email from Yodel to say their parcels can now be posted using InPost Lockers. Has anyone expereinced any issues or do w...
