Ebay Sales Completely Dead **November 2024** ‌

Hi

 

We have been selling on ebay for over 10 years. Sales have been down since start of 2024 but its completely dead. Like we look at our stats from July to September and sales figures are less that what we are paying ebay for Promoted listings etc.

 

Although we have moved our inventory to Amazon and tiktok but wondered what has actually happened to our Ebay. It used to be aweseome but we now cannot even afford to list.  Listings are sat there doing nothing even with promoted listings.

 

November has been our difficult month so far as with Zero sales i mean come on there got to be something causing this loss. Is it new so called AI.

 

Please share your findings.🤔🤔

 

🤔🤔🤔

 

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Ebay Sales Completely Dead **November 2024** ‌

My sales in Novenber have died, as in there isn't much point even logging on to the site. This morning and a couple of times last week i checked on others selling items like me, they all seem to be quiet, i'm talking of companies with between 500k and 2m feedback. And before someone naive tells me it's the weather, the econony, Bonfire night, a Sunday, it's raining, something good was on the tele......my type of products should be in the busiest time of the year as machines are under stress at this time of year.............IT'S DEAD.

 

If i do a google search for products, the same branded items are cheaper elsewhere, how ebay think they can themselves charge so much for what has become a common service and not expect that to influence the final price of goods and push people away from their site is strange.

 

The company themselves is not competatitive and thinks sellers have a massive profit margin OR, that if one seller goes out of business there is another just waiting in the wings to replace them, forgetting that most companies have fixed costs.

 

The answer lies with ebay.

Message 2 of 488
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Ebay Sales Completely Dead **November 2024** ‌

Dead can't even be bothered to reply to customers slowly but surely moving away from ebay its become a big money grab just not worth the time and hassle anymore its a shame really it once was a great platform

Message 3 of 488
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Ebay Sales Completely Dead **November 2024** ‌

Hi yes its like ours Today 0. But its Sunday we always have sales on Sundays but nothing. Impressions still not works proper just shows 0. What already reported few days ago but nothing fixed yet. I always checking others sellers too but simillar very down or nothing. So no understand how works this system now. How in possible what I checking few of person no sales or just 1-2 ??? Its hard to say but this years is very bad . I always put every day to be active I always follows Ebay advice as I asked yetserday 1 of costumer service whats goes on and he said few advice what I always follow but still nothing. :(((((((( They totally destroy reseller life with this lots of updates and system just DEAD :((((

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Ebay Sales Completely Dead **November 2024** ‌

25 years selling on here. 45k feedback. Completely dead as in zero. We sell products people ALWAYS need (our business specific items anyway) so there is no reason. Other platforms we sell on are booming. Thank God otherwise we would be under if we had relied just on eBay. EBay used to generate good income but now nothing. Closing the shop early next year. Good riddance

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Ebay Sales Completely Dead **November 2024** ‌

eBay ruined their platform ever since they implemented more of that AI. The search algorithms perpetually have problems now, account restrictions happening out the blue, their customer support is atrocious - they all read some scripts. Ive moved all my businesses onto Amazon and Tiktok - infinitely better. I dont even bother responding to messages from customers now, ive given up on here ages ago. 

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Ebay Sales Completely Dead **November 2024** ‌

Ive lost count how many offers ive sent out over past few wks, out of 100 offers probably get 2 or 3 that comeback with counter offer, any offers are so low that its not worth it anymore on here.

Not even getting anyone messaging about items like i was getting start of year, international sales have stopped.  Something has been messed about with on this site recently......

 

Running some search tests for 'Diamond cluster ring' and top of search results are items from private seller with 378 items listed, username with ...jewellery in it and having more sales than me in past month all on private account!

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Ebay Sales Completely Dead **November 2024** ‌

Ebay are not bothered in the slightest.

Message 8 of 488
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Ebay Sales Completely Dead **November 2024** ‌

Hi I feel you pain!. I have been selling on here for over 20 years and NEVER have I seen sales as poor as this, less than 50 pound a week and then to top it all you get the buyers that dont know how to use a tape measure purchasing a drive belt then "open a case stating to big even though it is the correct size as the buyer sent it back" eBay just do not care for any seller to them it is just rinse and repeat. Just Read the following statment from eBay Seller Help or lets rename it "eBay unseller help"

 

Seller help is changing

Seller help is becoming more personalised, and we're making it easier for you to request the removal of feedback, defects and late deliveries. See "Suggestions for you" below for help with a recent order, or to make and manage requests.

Firstly it simply does not work, I reported the buyer but no reply from eBay. I also have a negative that some idiot left even though he received a refund for a lost item within 1 hour of me receiving his message. So in what year are eBay going to stick to there statments when is it going to change?  and while I am on here why did I receive an email from ebay stating that my item not received rates are high.

 

Improve your service metrics

Hi Leslie,

  •  

You’ve received this notification as your ‘Item not received’ rate is high or very high for the period between 01 Oct, 2023 and 30 Sep, 2024.

Service metrics are evaluated on the 20th of every month. We’ll review your transaction volume for the previous 3 or 12 months and your open ‘Item not Received’ cases compared to your peers listing in the same categories. We then assign you a rating of low, average, high or very high.

For example: You are evaluated on the June 20th and your lookback period is 3 months; that means we’ll review transactions from 1 Mar - 31 May.

You can find more details in your service metric dashboard under the Performance tab in Seller Hub. You can also learn more about how ...here.

Consequences for very high item not received rates

    • Time will be added to delivery estimates on your listings in postage categories and listing sites where you are rated very high.
    • Listing sites where listings will have time added to delivery estimates are ebay.com, ebay.ca, cafr.ebay.ca, ebay.com.au, ebay.co.uk, ebay.fr, ebay.es and ebay.it.
    • Time extension will be automatically removed once you are no longer evaluated as very high on your following evaluation.

       

Further information can be found in the Service Metrics policy.

Here’s a summary of the categories where you can improve:

Item not received requests

Listing sitePostage categoryYour rate

ebay.co.uk

Domestic

High

 

 

Item not as described returns

See how you compare to your peers.
 
 
Sound & Vision
Rate: 0.00% (Low)
  • Total transactions: 657
  • Item not as described: 0
  • 0 / 657 = 0.00%
  • Learn moreopens in a new window or tab
    Very high
     
     
     
    High
     
     
     
    Average
     
     
     
    Peers = 0.67%
     
    Low
     
     
     
    You = 0.00%
     
     

    The reasons for your returns

    Take a look at how your returns break down.

    0
    returns
     
    eBay can you tell me WHY I received this email? and can you tell WHY you have demoted my account since the 15 October? with no sales in 3 to for days?
    Use regions/landmarks to skip ahead to chart

    Chart

    Long description.

    No description available.

    Structure.

    Pie chart with 6 slices.

    Chart graphic.

     

    Missing parts or pieces (0)Wrong item (0)Not working or defective (0)Doesn't match description or photos (0)Arrived damaged (0)Not authentic (0

     

     

     

Message 9 of 488
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Ebay Sales Completely Dead **November 2024** ‌

eBay are you going to give me an explanation as to Why this email was sent and the demotion of all my sales?

Message 10 of 488
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Ebay Sales Completely Dead **November 2024** ‌

Morning Everyone

 

Its Monday and all weekend almost nothing they still did not fixed the Impressions always shows 0 and shows zero view. Only I can see on the phone has almost 700 views but 0 sales. I still do not know who are this people because no any offers and no messages about the items. Please Ebay when get back my sales ??????????

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Ebay Sales Completely Dead **November 2024** ‌

I've noticed, when you change the traffic report to show 7 days or just today only, the impressions figures appear.


Also the external traffic has been zero for a few days. Clearly something is broke if there is zero external traffic coming in. It cannot be lack of customers, it's more likely lack of ebay being visible.

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Ebay Sales Completely Dead **November 2024** ‌

Hi yes they did something and I do not know how long be fix this issue 🙁 But still same almost 5 days now 🙁
Message 13 of 488
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Ebay Sales Completely Dead **November 2024** ‌

This is the first Monday that i have not had a sale yet, as far as i can remember since 2009..........if this is the new normal then it's dire.

 

This morning trying to type a message on here, the message box had changed to what looked like a new version, but the message wouldn't send, now this is back to the old version.............It's like watching an ocean liner sink and the crew bailing water out with thimbles.

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Ebay Sales Completely Dead **November 2024** ‌

Hi exponential,

As my previous message thats if it has not been removed I am 48% down since last month and I too had issues with replying as when I enabled the spell check it hi-lighted the whole text. Also the rubbish they publish regarding supporting sellers in seller-help is simply not true as when you try to contact them you are sent on a wild goose chase with no resolve and no one to talk to. Some thing else I will say is-: How can they call themselves "eBay Experts" when they do not sell?

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Ebay Sales Completely Dead **November 2024** ‌

It's crazy, spoke to customer service couple of days ago regarding a matter on this forum and asked to spk to manager, no-one available.....only when I pushed did I get put through to someone....

So many issues lately, I've reported them and said my words on the forum but nothing will get resolved or listened to.  What should be the busiest time of the year, no sales, no questions, no offers....what have ebay done to this site?

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Ebay Sales Completely Dead **November 2024** ‌

Our products are showing at the top of search. This past week tried on all computers, apps etc and asked friends to search for our products around the country. All showing at the top. This now leads me to decide no one is buying on here like they used to. Therefore this will be ebays demise. Without buyers ebay will not survive. How did all this happen? Its actually quite scary when you think that if you've got all your eggs in one basket you can go under at the drop of a hat!

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Ebay Sales Completely Dead **November 2024** ‌

Absolutely.

Message 18 of 488
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Ebay Sales Completely Dead **November 2024** ‌

Just got a message from ebay saying i qualify for a £620 loan................what the hell would i do with that, lol.....i nearly drowned in my coffee.

Message 19 of 488
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Ebay Sales Completely Dead **November 2024** ‌

Thats nothing mate I've qualified for £700. Wow!

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