Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
Resolved! Monthly Subscription Value
Hi If I open a basic shop for £27.00 per-month? What is the £105.00 monthly subscription value? Please can someone explain this. I don't want to pay both amounts each month. Thank you.
Is Upgrading to a Business Account Really Worth It?
Is Upgrading to a Business Account Really Worth It?I'm planning to start selling on eBay and am considering subscribing to a store plan. However, I want to make sure I fully understand the differences before making a decision.From what I understand:P...
Anyone tried the new "Turn your photos into listings - Upload images of your items?"
As above.I notice they've added this function.I tried a few and it actually worked well, not perfect but will save a lot of time listing for sure. Of about 50 pictures it picked up 40 artists + all categories + formats correctly + a couple of other s...
Ending Today Disappeared from Seller Hub
I posted this in the Tech forum in the hope one of the eBay reps would see it. On both this business account and my private account, the "Ending Today" link has gone from Seller Hub. I can see they have added a new one "Auctions Ending Today" Another...
Resolved! VAT Registration - Sole Trader - UK and EU Taxes
Hi All, I had an interesting chat with eBay customer service as I wanted to duble check regulations around VAT and taxes since I recently registered as sole trader and therefore changed my account to business. eBay customer service is saying: - eBay ...
Buyer’s Negative Feedback Based on "Hopes" – Should This Be Allowed?
Hi fellow sellers,I’m a new seller, and I recently received a negative feedback comment stating, "item smaller than hoped." However, my listing clearly included the exact dimensions and weight of the item. Despite this, eBay has refused to remove the...
GSP tracking not updating
Seems to be a problem with tracking not updating for the international part of GSP. I sent one item GSP to USA on 13th Feb. RM LL, delivery wasn't confirmed, wasn't showing received by hub.I assumed it had gone missing on its way there. Then last nig...
Watch out, looks like a scam
There's an email going around arriving in your ebay mail box saying account restricted and to verify account using card.Looks very convincing but asks for your balance and full card details. Anyone else seen it?
eBay Store Subscription Comparison By Country
Having read a few different posts this month about eBay's Store Fee and listing limits I decided to see how the UK compared to other stores. It's quite a difference and shows how UK Business Sellers receive the fewest listings in each tier. UKBasic -...
Business Seller Fees
Hi I am trying to get a simple answer for a simple question. eBay explanations are to convoluted. If I sell a DVD or CD as a business seller, what do eBay take after the sale. I am talking final value fees not listing fees. For example, the new busin...
Top Rated Seller Discount
Hi everyone, I might be being dense but does the top-rated fee seller discount not apply when we do auctions? I never usually check this but I've had 1 listing sell for £13 as a buy it now and 1 sell for £13 as an auction so the fee difference stood ...
Too much reliance on automation in listing
Two out of the three sellers of this design have used some sort of tech, probably speech-to-text, to produce this silly result. It doesn't matter, fortunately, as the design is frothy nursery nonsense but I wonder whether sellers read what they post ...
Resolved! Listings ending today disappearing
It appears listings that have ended today are disappearing from search results and listing totals. I can still see them if i search directly for them in my listings, but it says time left ‘-‘ on the desktop site, and ‘live until sold or cancelled’ on...
Postage loctions excluded
Noticed this morning that Ebay have unblocked ruzzian federation. I haven't had ruzzia as a location that I send to since Putins 2nd invasion of Ukraine in 2022. I suspect this happened when Postage Policies was forced on me. Anybody else seeing this...
TRAFFIC RESULTS NOT UPDATED SINCE SUNDAY - REPORTED
No timescale reported for fix
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