Your February 2024 Seller Update
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Forum Posts
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
is there a problem with checkout? NEW feature : " 4 people have this in their basket"
Today when I open any of my listings I get this new ebay feature, a red banner saying how many people "have this item in their basket".Is there a problem with ebay's checkout or their payment processor ?Any ideas what that "improvement" is there for ...
Who is right - (Private) business sellers
With regards the long running Q&As about trying to report business sellers on private accounts, we now have 2 answers. Who is right and who is wrong Anita - You can report these sellers here (link) > select 'The seller has violated one of eBay’s poli...
Ebay fee on customers import tax
I just learned that Ebay has been charging me fees on my buyer's import tax. Is this correct or even legal?I know Ebay adds VAT to a European buyer's invoice, usually 20% but why is the tax even mentioned in my fee breakdown for anything I sell to Eu...
New App layout, where has the message section gone?
Why do they try and fix something that isn't broken? Can anyone else find the message section between buyer and seller?
Can't buy eBay branded packaging this month
As the title, can't buy eBay branded packaging this month.Tried using BIN and also adding to the basket.Tried on both accounts.Doesn't work in any scenario...Have the £8.91 item to buy, using a £10 voucher, enter the voucher code and it will not let ...
Bulk upload of tracking numbers not working
I always added my tracking numbers by selectin all my orders then adding all the tracking numbers on one page. This hasn't been working for three days now and just get the 'It's not you, it's us' page. Now I have to add trackingnumber for each item s...
I saved for later but later the AI guff reappeared
When writing a listing, I tried the AI version to see if it would help me but I produced an extensively rewritten version. I saved it for later and went away to eat. When I came back to the listing, my version had gone and the awful, deadly AI was ba...
adding VAT for past orders
Hello friends, I've already exceeded the 85 limit.5 months ago, my vat registration was made by accounting.Now I need to add 20% watt to thousands of orders coming in 5 months.How do I do this in bulk?It takes me days to click on each order and write...
Bad advice and negative feedback
An overseas buyer recently won an auction, then said he didn't want to pay for Global Shipping. We should either send via a cheaper method, or discount the item to cover it. He became increasing rude and abusive, so called Ebay for advice. A UK rep a...
Resolved! My local drop off won't accept parcels larger than a shoebox.
My local Yodel drop off point has said they will not take any parcels larger than a shoebox as they are "just a convenience store". They are the only local Yodel point. Is this normal? Are there "large" and "small" designated Yodel dropoffs? thanksA
Royal Mail deliveries
Just heard on the news that Royal Mail are proposing that 2nd class letters will only be delivered every other day so that they can continue to deliver first class 6 days a week. Unless Ebay change their EDDs to reflect this, it will cause major prob...
Resolved! No tracking given to buyers?
I'm posting this in the "business seller" board as although I'm enquiring as a buyer I'd like to know if this is something that applies to all sellers, particularly business sellers. I purchased some ethernet cables on Thursday and paid extra for Roy...
Payouts have been temporarily placed on hold while we review some details.
Hello, I wonder if anyone else has experienced this issue. We are selling for over two years and have our accounts submitted. We received a rather strange email from Ebay stating:Payouts have been temporarily placed on hold while we review some detai...
selling performance standards
We have a Below Selling Standard rating, we dispatch through ebay mainly using YODEL store to door service.we do dispatch everytime same day or next day. However we have visited the YODEL agents shop the next day or even 2 days and the parcels have n...
Advise of what listing report I need to download ?
Hi All Can someone advise me what listing report I can download which will show me item listing, which are hot selling items and which have not sold for a while ? A report that shows quanity sold and last sold date. Thanks
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