Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
Why am I being charged a different Pre Order Final Value Fee?
I have sold two identical items(phone cases) two days apart and I have been charged a different Pre Order Fixed Amount Final Value Fee, 25p for one and 30p for the other? After seeing this I have gone through my other sales and I have found another i...
Stock integration between Square & Ebay
Can someone please recommend a stock integration app I can use to manage my stock levels between Square and EBay with easy use for the U.K. market
Ebay categories offer Royal Doultan instead of Royal Doulton
No one seems to have picked up on this. Royal Doulton is one of the most famous British brands and getting the spelling wrong looks dreadful.
Why do eBay continue to allow Private Sellers to list multiple listings of multiple new items
In my opinion these sellers are operating as businesses. I have spoken to Concierge many times. Whilst I applaud the changes eBay have made with Buyer protection fee and Simple delivery (to discourage businesses operating on private accounts) they co...
Private Sellers continuing to operate as businesses
Hi all, I know there was another thread on this topic closed recently, but as a business seller doing things properly, I am increasingly being undercut by private sellers who are clearly businesses but have not registered as such. One seller I have s...
Automatic Sending of Offers
Can anyone please help me find how I get to see all the sales where eBay is automatically sending offers. Once again despite never selecting this somehow eBay keeps doing this and now I cannot amend anything in the listing for 4 days. The help pages ...
Sell similar instead of relist is stating Dupicate listing
Instead of relisting another when an item has sold we sell similar for the new item , starting this morning eBay keeps stating in the majority of listings it is a duplicate listing which it is not . The only way around it was to add an extra digit to...
International Sellers Listings Ranking Higher Than UK Sellers
Does anyone here know why so many international listings appear higher/first in the search results on eBay? I have just tried search for one of my items, using the exact model number, the first 30+ lists were from international sellers (mainly the US...
Royal Mail parcel not arrived and tracking hasn't updated for 8 days
Hi, Royal Mail collected a package from me on 20th November which I sent by Tracked 48. The buyer contacted me to say that the package hasn't arrived yet. When I checked the tracking, the only update is that it was collected on 20th November. No furt...
items selling for less than price listed
Hi all, Anyone else experiencing items selling for less than the price listed on buy it nows. For instance just tonight i have had 3 items sell for £3.41 when the buy it now price is £3.59? I have auto offers set to off and have double checked this. ...
NO SALES
DO EBAY TECH'S, REALIZE THAT WHEN THEY INTRODUCE NEW SELLING PAGES, OR NEW FORMATS, THAT THEY CUT OF HALF OF EBAY SELLERS PAGES????????????????? NOT GOOD ENOUGH!!!!!.....IF YOU DON'T BELIEVE ME, WAIT TILL THEY INTRODUCE SOMETHING ELSE, AND SEE HOW YO...
[HELP] What is the current selling meta / algorithm?
I'm wondering what the current algorithm is to have the best chance of being up at the top of the results and selling lots each day. What does eBay reward your listing for?Is the amount of photos per listing that make the listing rank higher?Does a h...
Sales down
Anyone else experience massive drop in sales since the beginning of February
75% Off Promoted Offsite Ads
That must be going gangbusters for eBay then... Has anyone tried it and more importantly, did it work?
Resolved! How many sellers are closing their shops or running down their account in 2024?
We have been a seller on here over a couple of our accounts for many years now. Over this time we have seen a reduction in sales from a max of £13k pcm to £60 pcm. We have been through mass seller culls, more and more control over the seller/buyer re...
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