Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
Buyer’s Negative Feedback Based on "Hopes" – Should This Be Allowed?
Hi fellow sellers,I’m a new seller, and I recently received a negative feedback comment stating, "item smaller than hoped." However, my listing clearly included the exact dimensions and weight of the item. Despite this, eBay has refused to remove the...
GSP tracking not updating
Seems to be a problem with tracking not updating for the international part of GSP. I sent one item GSP to USA on 13th Feb. RM LL, delivery wasn't confirmed, wasn't showing received by hub.I assumed it had gone missing on its way there. Then last nig...
Watch out, looks like a scam
There's an email going around arriving in your ebay mail box saying account restricted and to verify account using card.Looks very convincing but asks for your balance and full card details. Anyone else seen it?
eBay Store Subscription Comparison By Country
Having read a few different posts this month about eBay's Store Fee and listing limits I decided to see how the UK compared to other stores. It's quite a difference and shows how UK Business Sellers receive the fewest listings in each tier. UKBasic -...
Business Seller Fees
Hi I am trying to get a simple answer for a simple question. eBay explanations are to convoluted. If I sell a DVD or CD as a business seller, what do eBay take after the sale. I am talking final value fees not listing fees. For example, the new busin...
Top Rated Seller Discount
Hi everyone, I might be being dense but does the top-rated fee seller discount not apply when we do auctions? I never usually check this but I've had 1 listing sell for £13 as a buy it now and 1 sell for £13 as an auction so the fee difference stood ...
Too much reliance on automation in listing
Two out of the three sellers of this design have used some sort of tech, probably speech-to-text, to produce this silly result. It doesn't matter, fortunately, as the design is frothy nursery nonsense but I wonder whether sellers read what they post ...
Resolved! Listings ending today disappearing
It appears listings that have ended today are disappearing from search results and listing totals. I can still see them if i search directly for them in my listings, but it says time left ‘-‘ on the desktop site, and ‘live until sold or cancelled’ on...
Postage loctions excluded
Noticed this morning that Ebay have unblocked ruzzian federation. I haven't had ruzzia as a location that I send to since Putins 2nd invasion of Ukraine in 2022. I suspect this happened when Postage Policies was forced on me. Anybody else seeing this...
TRAFFIC RESULTS NOT UPDATED SINCE SUNDAY - REPORTED
No timescale reported for fix
Why am I being charged a different Pre Order Final Value Fee?
I have sold two identical items(phone cases) two days apart and I have been charged a different Pre Order Fixed Amount Final Value Fee, 25p for one and 30p for the other? After seeing this I have gone through my other sales and I have found another i...
Stock integration between Square & Ebay
Can someone please recommend a stock integration app I can use to manage my stock levels between Square and EBay with easy use for the U.K. market
Ebay categories offer Royal Doultan instead of Royal Doulton
No one seems to have picked up on this. Royal Doulton is one of the most famous British brands and getting the spelling wrong looks dreadful.
Why do eBay continue to allow Private Sellers to list multiple listings of multiple new items
In my opinion these sellers are operating as businesses. I have spoken to Concierge many times. Whilst I applaud the changes eBay have made with Buyer protection fee and Simple delivery (to discourage businesses operating on private accounts) they co...
Private Sellers continuing to operate as businesses
Hi all, I know there was another thread on this topic closed recently, but as a business seller doing things properly, I am increasingly being undercut by private sellers who are clearly businesses but have not registered as such. One seller I have s...
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