Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
The eBay for Business Awards are back for 2025 – enter for the chance to win £10,000!
Are you a business owner with a story to tell? The eBay for Business Awards are back for 2025 – and this could be your time to shine. With £10,000 up for grabs, plus a business support package, it’s time to show what your business is made of. Read on...
Item still awaiting dispatch and seller doesn't respond to my request.
Hi, I bought an item on 29th November. Till the 11th of January, seller hadn't dispatched the item and I opened request. He didn't respond my request and I tried to reach ebay customer service. AI assistant said some rule about 44 days of purchase ti...
Postal Issues Los Angeles, CA
Hello, for those of you who send goods to the US, Los Angeles.USPS have declared a state of force majeure due to the impact of the Los Angeles fires that has caused widespread and catastrophic damage in Southern California. There are major routing an...
Resolved! eBay Glitch Blocking Buyers From Purchases In Error
My buyers are getting the message saying "this item is only available to buyers who haven't purchased 1 or more items from this seller in the last 10 days" . This is a error, as I have no block settings selected in Buyer Management. Looks like this i...
automated email for buyers
hi how do you enable and edit message for buyers once they make a purchase
Zero of your active listings qualify for benefits
We are a ebay Top Rated Seller with 30 days free return , next working day delivery plus any items over £20 offered with full tracking for 1-2 days. Why is still our listings not eligible for "ebay Premium service benfits" Is there an issue with ebay...
Item with variations
Hi ,i am bit confused about how to list an item with varitation,if you could assist me i will really appreciate it
"Deduction" option has gone on refund page for returns- How to find a reason
"Deduction" option has gone on refund page for returns- How to find a reason for this as we have maintained "Top rated seller" status for few months. We are just looking to find a reason so we could improve it. Does anyone know how to address this. T...
Ridiculous Vero decision - rights owner withdrew their report but ebay still rejected appeal
This is first time from years when ebay rejected our appeal. But why? In short: RIGHTS OWNER reported our 2 listings via VeRo as unauthorized copies.ebay removed both listings and informed me to contact RIGHTS OWNERI have contacted RIGHTS OWNER and t...
INR.
Anyone else getting a spike in INR cases, seems to be a heck of a lot this winter, far more than normal.
For sellers offering Royal Mail and alternative couriers, how often do buyers select other couriers?
Royal Mail have been annoying me recently with many slow deliveries and possibly the most simultaneous INR cases I've ever had open since I started on eBay. A couple of deliveries took two weeks and several months ago one took 30 days - that one was ...
When do you get the Concierge service?
I have been an anchor shop for a month now and when I signed up it said after 2 weeks I would be contacted about the concierge service for anchor shop seller. Not heard a thing. Tried phoning regular help service and got the usual nonsensical answer ...
Resolved! It's about time You Lot backed off the 'private seller' with threats of HMRC
The private seller is getting very tired with all the threats of HMRCBecause that is all they are threats.Unless you know about their circumstances it is not for you to comment and make threats!So you must have a very sad life to keep targeting the '...
Ebay Announcements - Cant find one?
Probably being twp but the early October 24 announcement on E-bikes and Baby Toys policies, I just cant find it, tried search and the Announcements and News sections Am I missing something or has it disappeared?
How to set a default postage business policy
Hi everyone. Noob question. I've noticed that recently when list I items I've been setting the wrong postage option; it seems that it now defaults to an old policy which I rarely use; something ebay changed maybe? Anyway, I can't find how to set the ...
No Sales MKII
Since the No sales board was abruptly terminated, after 88 pages of contributions, I've tried setting it up again here
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