Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
Postage Label Fail
Hope everyone is well. It's not often I get sales nowadays. However I got one today from a chap who wanted his item to be sent to his local Argos. Not a problem I'll just print the label out as normal using eBay's postage service... Opps sorry not al...
CHANGES TO LISTINGS PAGE
The recent changes to the listings page are nonsensical. I can no longer view my auction listings separately from my buy it now listings and when I send an offer to a customer I now have an extra "Got it" button to press !" As for uploading photograp...
Problem with Listings Variation Screen
Anyone have any idea about this: When I try and change some items via the Variation page I can only get the top half of the screen and cannot change it to full screen.Tried with Chrome & Edge and still the same problem, even reset all the page settin...
Mobile number and email on display? But not for other accounts...
Basically, converted by ebay to a business account today, whilst I know the law you have to have an address, however I don't believe it is a law you have to provide a contact number, but oh I thought this might be ebay policy and if I wanna sell on e...
Item no received case
So this mornings little frustration is two inr cases opened despite tracking showing that delivery was attempted and that they buyer has not bothered to either arrange redelivery or collect of course if you check the Royal Mail website all the detail...
I think this is my cue to move to a more transparent platform.
I don't like to buy into the 'eBay sales are down' posts because all sales are cyclical, but something truly bizarre has happened this week. I've gone from consistent £200 a day in sales, to £28 over the last 2 days (and £0 today), and I think I know...
is there a phone number to talk to a person
is there a phone number to talk to a person. the chat bots keep bouncing me
Never mind getting sales, even questions are none existant
Hi AllI write this whilst still waiting for Christmas to happen. I have been on ebay for over 20 years & at one time I used to think why are ebay buyers unlike Amazon buyers in the sense that Amazon buyers used to just buy & hardly ask anything & TBH...
Is Ebay in terminal decline...................?
I could be wrong as these are opinions based on what limited information i can see, but the changes over the last couple of years have as i mentioned in a post about a year ago, broken the camels back. PL, and unsustainable and a flawed concept, inhe...
Bought a Ford but expected a Rolls Royce.
Sold a £50 dcc model railway controller.Buyer says while he thinks it is good he doesnt like the fact no picture of a train comes up to select the loco.His other system is a £275 Dynamis controller. You dont need a picture you just input the DCC addr...
Royal Mail announce another price rise before year end
Just to bring some more seasonal cheer, Royal Mail have indicated that prices will rise for the 4th time in 12 months to offset some of the tax increases levied on businesses - I have no doubt other carriers will do the same. Wait for ebay fees to in...
1-1 Clinic
Just had along awaited call from Ebays 1-1 Clinic. Very polite young chap but had very little knowledge of ebays ins and outs to say the least. Tried his best but seamed very uninformed. Maybe i was just unlucky, but Ebay need more training given to ...
Creating listings, graphics etc?
How do you make listings which are better than plain text?Or is it only certain store levels that have access to tools to do this?
Resolved! Estimated Delivery Time and Defects
This is becoming an issue that I find hard to deal with... I have spoken to a few customer service reps over the last few weeks and the issue that I have is I sell a lot of items £10 and under (60%) and 40% 10 and over the cheaper items I send using ...
Resolved! sent messages
I can't read sent messages. When I click on 'Sent' in the left box, I can see my reply to a sent message but I have no way to scroll up to the message I sent. Any ideas?
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