Business Seller Board

Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

is there a phone number to talk to a person

is there a phone number to talk to a person. the chat bots keep bouncing me

Never mind getting sales, even questions are none existant

Hi AllI write this whilst still waiting for Christmas to happen. I have been on ebay for over 20 years & at one time I used to think why are ebay buyers unlike Amazon buyers in the sense that Amazon buyers used to just buy & hardly ask anything & TBH...

Is Ebay in terminal decline...................?

I could be wrong as these are opinions based on what limited information i can see, but the changes over the last couple of years have as i mentioned in a post about a year ago, broken the camels back. PL, and unsustainable and a flawed concept, inhe...

Bought a Ford but expected a Rolls Royce.

Sold a £50 dcc model railway controller.Buyer says while he thinks it is good he doesnt like the fact no picture of a train comes up to select the loco.His other system is a £275 Dynamis controller. You dont need a picture you just input the DCC addr...

Royal Mail announce another price rise before year end

Just to bring some more seasonal cheer, Royal Mail have indicated that prices will rise for the 4th time in 12 months to offset some of the tax increases levied on businesses - I have no doubt other carriers will do the same. Wait for ebay fees to in...

1-1 Clinic

Just had along awaited call from Ebays 1-1 Clinic. Very polite young chap but had very little knowledge of ebays ins and outs to say the least. Tried his best but seamed very uninformed. Maybe i was just unlucky, but Ebay need more training given to ...

Creating listings, graphics etc?

How do you make listings which are better than plain text?Or is it only certain store levels that have access to tools to do this?

Resolved! Estimated Delivery Time and Defects

This is becoming an issue that I find hard to deal with... I have spoken to a few customer service reps over the last few weeks and the issue that I have is I sell a lot of items £10 and under (60%) and 40% 10 and over the cheaper items I send using ...

Resolved! sent messages

I can't read sent messages. When I click on 'Sent' in the left box, I can see my reply to a sent message but I have no way to scroll up to the message I sent. Any ideas?

Paypal down!! Integration for eBay checkout not working

We are all often wondering why sales drop and pull our hair out looking for is it us or is it them answers.Wondering if buyers are waiting for Black Friday giveaways next week or just skint because we are robbed blind at every turn from banks to ener...

Sale events not working?

As above, when I try and add anything to a new sale event it won't work. It comes up with 'unable to add sale discount, please try again'.The listings are all eligible and I have done it plenty of times before with no issues, so it seems to be a tech...

E bikes and Baby toys for co.uk can only be sold by Business Sellers

Selling e-bikes and baby toys on eBay.co.ukWe're getting in touch to let you know that we're updating our policy for selling e-bikes and their batteries, chargers, conversion kits, and baby toys on ebay.co.uk. To ensure that these products adhere to ...

Editing variations on multi-listing is now broken?

Anyone else experiencing bugs with this: I'm editing an existing multi-listing and have added and removed a load of options. Now, when I try and add new combinations, i encounter multiple bugs: - 50% of the time, a new combination isnt saved when i c...

Resolved! Return (ordered by mistake) from the UK to Germany, book damaged... do I have to refund full amount?

I already posted this to the german Ebay Community, but elke@ebay told me they can not do anything as it is a UK case and I should ask her colleagues here on Ebay UK Website. Here is the original Thread (German Ebay Community): https://community.ebay...