Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Join us at eBay Open UK 2025!
We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...
Buyer Returns, Ebay Policy
I wonder if anyone else has similar experiences?I am an Ebay Business seller, as such I agree to a 30 day returns policy for items sold. If I have made a descriptive mistake, other error or the item is damaged in transit etc then no problem, I accept...
Advertising
For some time E bay have been promoting advertising. This seems to be in place of the listing being visible in a Google search . We have seen a major fall off in E bay sales since the Covid outbreak , most of the items we have listed do not now show ...
How can I identify `buyers` wanting a reduction in a fixed selling price.
It would help me greatly if I could identify these supposed interest parties. Reason being is that I guess most of the requesters are sellers of similar material. Many a time I post a fixed price yet within minutes there is a request for a discount. ...
Resolved! Clarification please re: holding back postage at buyer's request
Hi all, Quick query (not sure if I'm having a blonde moment here), but if I delay postage at buyer's request, do I automatically get a defect? If I do it, is it best to mark as dispatched within my usual time frame (and explain to the buyer), or not ...
Has Ebay has killed the UK antiques market to the US ?
I am sure you will all agree that antiques and collectables that are over 100 years ago form a massive part of sales on ebay from the UK to the US.Since the introduction of tariffs we have seen a massive decline in sales of our antique photographs to...
item arrived after refund given for none delivery
hi,i sold two x silver rings some time back.they ended up at kettering delivery office within two days.was out for delivery,but never got there.two weeks later we agreed the rings were lost,i gave the lady a full refund through ebay.fast forward a we...
How do I collect US tax/duties without enrolling in the GSP?
Hi, can someone please explain to me how I can continue selling to the US? I've had a couple of orders, and no tax was collected upfront, so I've had to cancel the orders. Do I have to enrol in the Global Shipping Programme so that all taxes are coll...
eBay's automatic positive feedback no longer being applied
Good afternoon everyone As many of you are aware eBay introduced automatic positive feedback for business sellers, providing certain criteria's. The item had been received on time, no issues raised, and the buyer has not left feedback already. eBay w...
snake skin compact
I received a used snake skin zipped compact in a saleroom job lot, its possibly made from a cobra skin. It looks like its against Ebay policy to list and sell it.But it looks like there have been scores of snake skin items that have been sold on Ebay...
eBay Seller Coupon Programme
HiI am just wondering if anyone who has joined this programme would be willing to share their experience of it with me please? Good or bad. I'm wondering in particular whether you have found it to be cost-effective or costly, and if it increased sale...
Shipping to US royal mail DDP
US sales represent around 15% of my cross platform business. So I've started an experimental ship to US before peek trial.I'm a royal mail account customer and on Thursday they introduced their Delivery Duty Paid (DDP) service. Its billed as invoicin...
Extended ‘Item Not Received’ protections eBay Labels only!
eBay has just announced new extended “Item Not Received” protections. But like with every eBay update, there’s always a catch.Are you covered? You qualify automatically when you meet the following criteria: Item dispatched within your stated handling...
Variations Not Working
I've tried on two different browsers and there is an error on the variations if I try to add any to my lisitings.Columns out of sync, drop down options not there. I noticed this yesterday too, so left it and tried again today and still it's broken. d...
eBay's false estimated delivery dates, now several messages from buyers not happy.
I have been going on about this issue like a broken record. I have reported it several times and even been on the community chat several times. Ebay claim the EDD's are working fine. They are not. Ebay are giving buyers delivery dates as same day del...
Resolved! Unable to send photos to customers over messaging 1-Oct-2025
Unable to send photos to customers over messaging 1-Oct-2025It was playing up and slow and unresponsive yesterday, not sure if it’s been disabled for some reason? No message or clarity from eBay about it? It’s part of my dispatch/fulfillment workflow...
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