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Unable to send photos to customers over messaging 1-Oct-2025

Unable to send photos to customers over messaging 1-Oct-2025

It was playing up and slow and unresponsive yesterday, not sure if it’s been disabled for some reason? No message or clarity from eBay about it?

 

It’s part of my dispatch/fulfillment workflow so its quite disruptive today and dispatch  notifications are on hold

 

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Unable to send photos to customers over messaging 1-Oct-2025

Resolved after 48hrs, seemed like an eBay/Application error

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Unable to send photos to customers over messaging 1-Oct-2025

There's no technical issue , but which device or browser are you using.  That could be the issue.

 

Easier on a laptop / PC and with Chrome,  that seems to work best.

 

Even there it's not an obvious find ! 

 

In that message screen to the left where it says send message,  is an icon looking like a mountain in a square in an L ,  is best how to describe where you need to click to add a photo!

 

eBay don't make some things easy ! 🙄

 

@strangestash 

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Unable to send photos to customers over messaging 1-Oct-2025

A couple of weeks ago I had a buyer who couldn't send me some images over messaging. He kept trying and was finally successful several days later. 

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Unable to send photos to customers over messaging 1-Oct-2025

Resolved after 48hrs, seemed like an eBay/Application error

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