Your February 2024 Seller Update
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Forum Posts
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Is there an easy way to work out if basic shop or pay as you go is better? reducing listings
I have cut my hours with my ebay store and my sales/listings have slowed a lot. I currently have a basic store subscription. I am not sure if it is worth dropping down to pay as you go. but considering I have some items that I can sit in for up to a ...
Resolved! Yodel failing to deliver parcel and buyer has opened a case but the system doesn't allow me to make
A parcel was sent out on schedule to a customer via Yodel. Yodel tracking shows that there were 3 attempts to deliver and the courier was unable to deliver the parcel. The tracking information was then updated to show that parcel was being held in th...
Resolved! Feedback Removal Requests
Morning all, hope you are well. I do not normally ask for feedback to be removed unless it's a complete pack of lies. After all it's only right if I've dropped the ball the buyer has their say.So I've tried to ask for one to be removed today and it's...
Helping a customer in China
My customer based in China - asked via a message from Ebay France if I would combine items and do tracked post. I said yes and suggested he buy them all on Ebay.uk. (with hindsight I should have asked what he wanted and set up a listing for him on Eb...
Resolved! £10.00 MONTHLY VOUCHER AS A BUSINESS SELLER
Hi I have never used any of them as they all state that you HAVE to use PayPal. This is forcing a Ebay seller to go through Ebay. I do not like been only given one choice. That is totally wrong. What if I said to the powers in Ebay that they only hav...
New Search Failure!
I was searching sold items for pricing purposes. And when I clicked on a sold item to read more about it and see if the condition was equal to the one I have, it took me to another similar item that was still for sale and not the sold item I wanted t...
New business Listing not visible after 24 hrs
Hi our listing is not being picked up by specific word search even with the promotion option turned on. Can you fill us in on what we should expect? Seems very odd and frustrating. Listing: 386848324999
20% off fees for a year?
Some folks in a group I'm in have been offered 20% (some more) off fees for a year if they sign a contract saying they won't sell anywhere else like Vinted or Depop for a year. They are all clothing sellers. I might start selling my everything stuff ...
Item sent (and not received) large letter RM so no tracking BUT gps provided.
I sent Item (and not received) over a month ago, large letter second class via RM so no tracking BUT gps provided on delivery. Buyer says they've not received. Do I need to refund even though the gps points to a close vicinity (points to 75 not 95) b...
New Listing Layout.Picture at the top, description at the bottom, competitors listings in the middle
I wonder if someone has infiltrated ebay and is deliberately trying to destroy them. I don't want other peoples listings in the middle of my listings that I have paid for.
Feedback negative
I think after another comment about our recent negative feedback, I thought I'd share it. I don't expect anything done but I suppose I wanted to share how at times it's a bummer. So, we had these Levi's polo shirts in stock for around £20. An offer w...
Resolved! Return policy error
Hi All, Keep getting the below error message pop up when trying to set up a auction, It will not create the listing unless I allow returns, Normally I would, but I want to list a bulk lot of cards and don't wish to allow returns due to card swapping ...
Feedback is out of date
Depending on where you access Feedback it is either the latest comments or months out of date. When you are trying to live down a mistake and are working hard to earn good feedback it is annoying to see the new good comments that are coming in not sh...
Spot the Difference! Is it OK for another seller to use my images, my title and my description?
I recently sold item 305341297010. eBay Global Shipping failed to deliver it. It's now back up for sale, the new seller using my photographs, my title, my description. Item number 276370525402. These listings take me many hours to put together and I ...
Reselling of items that eBay GSP has failed to deliver
I've often wondered what happens to items that eBay's Global Shipping Programme fails to deliver, and now I know! It seems that the GSP flogs them off to a business seller who then relists them on their private seller account!Last year I sold a rare ...
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