Your February 2024 Seller Update
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Forum Posts
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
eBay Marketing Programme
Can anyone shed any light on the recent marketing programme comms https://pages.ebay.co.uk/promote-your-listings/terms/b2c/ it looked to go live 19th March which has co-incided with an obvious sustained drop in sales is there something new that all s...
Resolved! VAT Threshold increase question
So it seems the VAT registration threshold is now 90k. Does this now mean that it's 90k over the last 12 months (including the months when it was 85k) or is it something that will only be beneficial next April when sales in the prior 12 months is whe...
Text from Evri scam doing the rounds again.
Had a message today from a buyer asking for help/refund for a parcel due. They had received this text from 'Evri'. It's an old scam but hopefully, may help someone by raising awareness again.The parcel arrived as planned a few hours later without any...
Resolved! Ebay via YOULEND - anyone got any pros and cons
Hi All, I hope sales are good! Today we received a generous offer from eBay Capital that would be enough to rent a unit for a year. I believe that you pay a daily percentage of sales. The previous similar type of loans via P-pay were very straightfor...
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Royal Mail Compensation for loss or damage (the lack of)
Just so that sellers are aware; in the event of loss or damage of an item you have shipped using Royal Mail they will ONLY compensate you for the cost of the item NOT the sales value so when the Post Office (or where you buy your postage) are asking ...
Resolved! How can I make a complaint about Ebay customer services?
I am very dissatisfied with Ebay customer service advisors. I would like to make a complaint and would like to know how to do this?
POOR SALES = MORE BUYERS NO LONGER USING EBAY?
So I managed to find some info on yesterday's eBay 2021 Q4 Results. It came as no suprise to me - after seeing my own declining site sales last year - that again for the third consecutive quarter that the "Number of Active Ebay Buyers" has fallen dow...
Parcel shop drop off sizes for Yodel issue
I've just dropped off some parcels at my Morrisons local and they have been told by their Yodel collection driver that they can't accept large parcels any moreI asked her to explain how big a larger parcel was and she said that one that was like a la...
MAKE AN OFFER - new payment process - heads up
Hi I just went to make an offer for an item and had to pay for it (using paypal and generating a code) PRIOR to the offer being accepted. If the offer is accepted - from what I could tell - I have already paid and there is nothing else for me to do. ...
Buyer says they have not received item - tracking shows delivered
I have received a message from a buyer saying the parcel I sent them is marked as delivered on Ebay but they have not received it. I tracked the parcel on the Royal Mail website and it has been delivered. The buyer says they were out all day and no n...
Resolved! Ooooh... buyers can now add photos to their feedback???
Just leaving some feedback for items I have bought and was asked to leave photos... blimey this is gonna set the cat among the pigeons. Anyone else experienced this yet?
RETURNS for fashion/clothing retailers (but other categories please chime in)
This post has been on my mind for a while. I'd love an open discussion. My returns rate is currently a shocking 13.8%. It has climbed steadily from 9-10% over the last 3 years. Prior to COVID I had been at under 10% for years. This coincides with a d...
Why is percentage of buyers leaving feedback so low
last month was a very bad month for sales and as a result I was able to get any sold items sent out very quickly and improved my handling time I expected that I'd get some very positive feedback as a result but out of 35 parcels sent out some next da...
Bugs Bugs Bugs
Seem to be encountering lots of bugs the past few days.Examples - try to refund excess postage paid to a buyer on the screen where you select a reason it says "Page did not load, lets try that again." Sending a buyer an offer from a message it just c...
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