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EBay Packaging Voucher.

I always use my packaging voucher because for the most part it is useful. I stopped using the tape because of its consistently bad quality and started using the boxes which again the quality is not so good but sufficient However I’m considering not u...

Seller Metrics Query Late Delivery

I had a new late delivery added this month with the message "postal courier indicated late delivery". This brought my total to two with the other one from 6th November 2024 (last year). The one added this month was removed at the start of this week s...

Resolved! Buyer left negative, wants to revise feedback but unable to due to age

Just had a double negative left with no prior contact, items are 1 day late at this point. Contacted the buyer asking why they left a negative without contacting me first. Just said items not arrived so bad service. I explained that items were dispat...

Royal Mail OBA Charging for Bogus 'Unreadable Barcode / Label Incorrectly Applied' Surcharges

Starting from January 2025 we started seeing charges on our each and every invoice from Royalmail C&D. Raised this with Royalmail finance several times and been informed machine cannot read my barcodes. We replaced our printer and started putting lab...

Good till cancel cut off times?

Hi all I have a number of listings that are "good till cancelled", so does anyone know at what point do I need to end the listing before being charged a listing fee again? I ended a listing with around 8 hours to go, but was still charged! Any advice...

I now have the option to reject a return?

this evening a buyer raised a return because the pair of shoes "did not fit". they have had said shoes for just over 2 weeks since delivery and only now they are raising this claim, a tad annoying but as per eBay protocol I know i have to agree to th...

Payment processing issue

Hey is anyone else having issue with payments processing ? Some of my sales are working as normal processing same day to be available for pay-out the next day and some are taking an extra day to process ? Is it just a me issue or is anyone else exper...

Resolved! Impressions decrease - Potential reasons?

Hi Everyone, Ive noticed over the past 2 weeks that my views and impressions have dropped drastically. I was getting well over 150 views per day and now I’m getting less than 80 views per day and a lot less sales. Also impressions have dropped massiv...

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