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Parcel Monkey......

Be aware that using Parcel Monkey comes at a risk i sent an item that was longer than i had put down.We all make mistakes and i dont mind paying a charge when i am wrong but these guys charged me £76 and took it from my bank about 1 min after sending...

Lost QR code label

Hi, I took my parcel to my local PO and showed my QR code to obtain a printed label. The parcel has now been returned to me as the label has fallen off. It has happened before and I was able to print a replacement label at no further cost but I canno...

Global Shipping Program

Not sure if the Global Shipping Program is working correctly, unable to select it on an item listing page.I have completed the section in the account preferences and Enrolled.

New Royal Mail rates from 2nd April

I have just seen sight of some of the price changes to Royal Mail from April this year. These are over the counter prices at post offices. Not sure if this info widely available yet but you get the inside scoop here!! First and second class letter bo...

Authenticity Postage - insured?

Hey - so I have 2 questions for when you sell an item that needs to be authenticated by Ebay:1. Does the postage they make you buy cover insurance and if so, up to how much?2. Do you need a printer to print off the postage label?

postage label help please

Ive had a buyer purchase 2 items and from what I can see has paid separately according to the postage total. However when I go in to purchase a postage label it is only showing for one. Does this mean I send both items together? Seems wrong to me. Or...

Packlink - unpaid invoice

Hi, I have tried to use packlink for a parcel from Valencia to New Zealand and paid about 170 euros for shipping. Before we had even sent the package (a friend was going to send it from VLC) and while i was travelling in Vietnam - i received an email...

Royal Mail Postage increases again in April 2024

Ladies and Gentlemen, the cost of Royal Mail postage will increase yet again in April First class will increase 10 pence to £1.35 for a standard letterSecond Class will increase 10 pence to £0.85 for a standard letter

Resolved! Need to arrange a pickup of a return

Hi,I am returning an item. Ebay has provided a 48 Hour parcelforce label. But the parcel is 27kg and I'm disabled with no method of getting it to the post office. I really need it picked up from my home address but I don't see a way to do this. Parce...

Resolved! Who pays return carriage when a used engine isn't compatible?

I bought a used engine.Listing said 'Please call if unsure on compatability for your vehicle before buying' - which I did (well, I msg'd in ebay) - gave reg no, VIN no, chassis no, said auto. He confirmed compatibility.But on arrival, it's wrong - fi...

Lost parcels

Hi - I recently had a pair of trousers lost by Royal Mail - sale value £15.00 + £2.40 (2nd class large letter)I claimed for that sum and received a book of 8 x 1st class stamps - value £10 in return.I have never had a problem with Royal Mail refunds ...

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