10-05-2024 7:47 AM
Hello, Good morning.
13-05-2024 4:32 PM
Hi edlope-8, thanks for your post.
If you were provided with a new label, the old one was probably voided. So, if you still have it you can just dispose it in the most efficient/ecological manner you can, or if you sent it back already inside the box, that's no problem either as the seller will probably dispose it as well.
Thank you,
Marco
13-05-2024 4:45 PM
I hope you are aware that Royal Mail return labels provided by eBay (either by eBay or the seller) are only suitable for items up to 2kg in weight and, I believe, within the size limits of a Small Parcel (45x35x16cm).
I would highly recommend you check (before you take the item to a Post Office) that the label is sufficient for the item you are returning. If it is not you'll need have a correct label provided, either by eBay or the seller.