Seller Central

Royal Mail: updated delivery restrictions & packaging requirements for bladed items

Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...

Resolved! Making changes to all selling listings

Hi, I have quite a lot of items for sale on eBay but am going away for the month of February. Is it possible to put one announcement on and ask for it to be repeated on my other listings or is this impossible. Would I be better taking everything off ...

Resolved! I Added Free Recorded Delivery Buyer took out case against me

Hi,A buyer purchased a job lot of baby patterns from me and paid for standard 2nd Class RM postage. As the items were heavy I added recorded/signed for delivery to the item without charging for this extra postal service and did not add the recorded d...

Resolved! Quick question about INR

Quick question. I have looked at other posts, but they seem to be offering conflicting advice. I have an INR on the go at the moment. I have tracking, and the item was stuck in USA customs for about three weeks over Christmas. Checking the tracking t...

Resolved! New TAX RULES

Hello , im unsure about the new tax rules because im self employed and things usually go from April to April . I dont have any disputes about the new tax rules but i really dont know what they mean . The fiscal year and profit allowance is £12,000 an...

How do i send photos to ebay to prove buyer fraud.

I bought 12 months back perfumes that I intended to give as gifts to friends I never got around to sending . I also have designer perfumes given to 'e as gifts but didn't like to say they are not' u kind of perfumes.To cut a long story short I put th...

Buyer opened a return for an item that the tracking shows as still in transit

I sold an item to a buyer in the US on the 28th Dec and sent it via a Royal Mail tracked international, the buyer has opened a return a few days ago for return reason as 'doesn't fit' which means they have to pay for returns postage so I didnt really...

Resolved! Negative feedback removal... is it even me worth trying to have it removed?

I've received my first negative feedback in over 20 years of selling on eBay and just wondering if it is actually worth trying to get it removed or if it’s not worth the bother? The story goes like this...I sold a Charlotte Tilbury Brow Gel. It was n...

Is this a scam? eBay to delete my account if I don't log in

Recieved this email this morning. Google Mail thinks the sender is legit (i.e. it is actually from eBay). --------------Sign in to keep your accountHi Vicky,We noticed it’s been a while since you last signed in.We plan to close your account to help k...

New Front Page

Loged in today and all the selling/buying/watching/purchase history that used to be on the right hand side menu at the top has gone, as has the account link on the left. How am I supposed to view 'purchase history' and such when it's not there? Curre...

Payout issue

Please help me He lost my item by 1£43.57 I received only £71.79 in my bank account .How do I solve this problem?The item has been delivered to the buyer . Are there any ways to contact eBay officials to solve the problem? This is my first time selli...

about item sale ebay.com or ebay.uk

Hi, I have an eBay account, don't know I made this account using ebay.com or ebayUk, so I normally log in via ebay.com. here is my question. if I list a Item on Ebay.com okay? or do I need to list eBay? uk?or both site list items are okay?

Resolved! Global shipping

Hi there looking to see wether or not it is worth while joining the global shipping program, are the fees high and are there many problems ? Many thanks

first time seller

Hello , I am new to Ebay and I am selling something on ebay for the first time , I have a UK personal account and i only want to sell in the UK only , Do i need to set any settings for this? or can i just start selling ?

40 year old platic toy broken, buyer wants refund

Hiya guys, sold a classic toy, a 40 year old MB Games bigfoot monster truck, buyer gave it to his grand childen at christmas to play with, they broke it. now he wants a refund. ebay said hes entitled, under seller guarantee. buyer is known to be an e...