Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Returned item showing as delivered by Royal Mail but has not been delivered how can I inform Ebay
Buyer asked to return an item which I accepted and paid for a label . The item shows that it was delivered today but it was not delivered to my house . What can I do to tell ebay there is a problem and to let them know that my item was not delivered ...
Scamer buyer or buyers remorse what to do?
Hi, sold 3 marvel legends combied orders, got to the seller in 48hrs and he claims the figure was broken... I took pictures before packing her and of her package there is zero chance of a breakage. So what can I do? He wants a full refund.
Listing disappeared
I have been selling and buying for many years. Today completed a listing for a vintage toy and wanted to review it. Its just disappeared with no trace of it anywhere. Why would that happen?
Cannot make drop down list for varipus on price's
I am trying to sell items. I have multiple items at different prices. But I cannot figure out how to add a drop down list for my different items with different prices
Packlink delivered to a safe place via Yodel, customer claims not received
Packlink delivered to a safe place via Yodel, customer claims not received. I have given customer screenshots showing status but wondered what else I need to do to ensure no chargeback?
GLOBAL SHIPPING PROGRAMME
New to Global Shipping Programme - opted into for this listing number - 351046627149 - but can't tell if its set up or not - can anyone tell me if they can see an overseas shipping option...because i can't from my end
Resolved! First package not received, now replacement not arrived Case opened
Hi all, I'm on my last day to sort out a INR with my buyer. The first item, sent on the 2nd of January was not received (item under £5, sent 2nd class). So the buyer opened a case (without attempting to contact me first) and I offered a replacement o...
The Taxman is coming
Daily Mail article 18th October.From 1st Jan 2024 all on-line sales platforms will have to notify HMRC of sales data for sellers.Can Ebay please confirm what data they will be providing.
Resolved! How long does it take ebay to populate reports?
I started a request for a simple April 22 to April 23 report to pass to my accountant 5 days ago. How long does it take and why should it take so long. Every company I have dealings with I can log in and accounts/invoices are there for me to download...
Business operating as private sellers
I think this is the one instance where naming and shaming should be allowed. At the very minimum it gives them the right to reply. Sure, there will be the odd stamp collector who is private that those defending this practice always trot out,but's let...
Hallmark id
HI I was wondering if nyone can identify this gold hallmark please. It is a brooch which is 9 carat and has a shamrock inside a sheiled cartouche. Thanks
Buyer initiated return request, I accepted but buyer then closed the request
Hi all, first time posting here and thought I'd share this kind of strange story. Bit about my eBay activities:- started on eBay during 2003- Business Seller- Above Average Seller- Up until the last 4 weeks, I've had a pretty OK eBay experienceI used...
Buyer/tracking info says delivered including a picture
Hello, I have came across this subject a few times today but feel I need to make my own post for my own conscience as I am not sure if I am handling the problem correctly as I have only been selling just short of two months. The buyer selected EVRI T...
False ‘item not described’ claim
Hi I have been mugged off by the buyer and lied to by every single agent I’ve spoken to. I sold the item on November 17th Delivered on November 24th Buyer left positive feedback and that was that or so I thought… They buyer opened an ‘item not as des...
Resolved! For the last month, my selling costs were 71.4% of my total sales for the month!
Subtract buying costs and I am well into Loss. This is far worse than I thought. The arithmetic is eBay's not mine: "71.4% of your total sales".
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