Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
How do I select Brazil in the global shipping programme?
I have a listing which is a plastic puzzle https://shorturl.at/huEI5 When I go to revise the listing the global shipping programme is enabled, but there are no options to enable coutnries. I've looked at the excluded locations options and none of the...
Trench Art - a shame
Didn't realize it would fall foul of the Firearms and Accessories policy: Someone has reshaped what I guess was an old shell or something and made it into a small beaker - about the size to take a good slug or rum or whisky. He has engraved it with t...
What's the deal with RM Large Letter nowadays?
Hi. I took a small book to two PO's in my town. It was in an A4 letter envelope and within the dimensions of RM Large Letter. The weight was 330g. Both PO's quoted me small parcel price of £4.13 when I asked for 1st class. I thought Large Letter coul...
Resolved! Kirkland Minoxidil
Been trying to list Kirkland Minoxidil but now not allowed as it's a prescription drug? *bleep*? Yet I see other brands of minoxidil still on sale. Has this happened to anyone else? Does anyone know why it seems that only Kirkland minoxidil is being ...
Resolved! Yep, no sales again for the last 10 days :( ...Is GhostBay the new name for eBay now ???
The weekend's almost over... normally at this time I would at least have 1 or 2 items sold and would be packing them ready to trot over to the Post Office in the morning... now nothing sold agian... It seems like the normal keywords I normally use to...
views
Can anyone help. I have an eBay listing which ends in seven hours and I've promoted this but when I go onto it, it said I have one one view for many days now, but when I go onto ad report it says that I have had 1000 views, but the office are not tur...
Scam
Hi, I recently sold for the first time and forgot to upload tracking. Because of this they have refunded the item, even though I have been told by hermes, their parcel has been delivered. Bank has been charged and put into overdraft even though they ...
Resolved! Seller protection - Signature confirmation policy - eBay will not accept DPD tracking
We recently had a payment dispute for an expensive item - The buyer claimed they didn't recognise the transaction. We disputed the claim but after several weeks the payment provider decided in favour of the buyer. We are part of eBay’s managed paymen...
Cancellation and non payment
Last month I was selling my mobile phone, somebody bid for it then almost immediately cancelled. I just accepted it and thought I'd wait and relist the phone which I did a couple of weeks ago. There were several bids but the wining bidder was the sam...
Resolved! Buyer has defrauded me by returning a wrong item
Hi there, I sold a high value item to a buyer and they made a false claim that the item was damaged and returned the wrong item. Ebay are currently telling me they are investigating. what can I do about this?? Ive already reported the buyer and made ...
attributes
i can't add my own attributes for variations. so when i create my own and type in what i want i can't press enter to move it across
VAT deregister
Hi, we have just deregistered from VAT and wondered if anyone knew the correct way to have Ebay remove this for us. Thank you
Speak to someone at ebay
Hi, used to be able to request call back from ebay but eveyrhing I try and I can't see that function. It was so easy and they would call back quickly. But it just comes up with automated or something else. How do I speak to someone. Thanks
Resolved! Malformed address? "3/5 3 Howdoientermyaddresscorrectly Road"
I've had a purchase from a buyer who has entered their address in the form 3/5 3 Howdoientermyaddresscorrectly Road and I just wanted to know whether that looks right? I've seen the format 3/5 Thislooksalright Park before but I'm wondering whether a)...
Rolling auctions? Why has eBay never enabled rolling/live auctions?
Morning all,I'm sure this topic has been addressed before, but I can't find any info on it.Why hasn't eBay ever introduced rolling auctions. By this I mean, an auction that is automatically extended by one minute after each bid placed in the final mi...
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