Scam

Hi, I recently sold for the first time and forgot to upload tracking. Because of this they have refunded the item, even though I have been told by hermes, their parcel has been delivered. Bank has been charged and put into overdraft even though they definitely have the item...

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papso22
Experienced Mentor

Expensive lesson to learn.  Not providing tracking showing delivery means no seller protection. 

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I originally uploaded it and noticed it had been taken down 2 days later but was still updating on their side... Will probably just raise a fraud dispute with my bank

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Theirs expensive and potentially ending up homeless due to bills being taken... 

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I can understand forgetting to add tracking details when it was sent. But why on earth did you not add the details when they raised the case??

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Honestly I'm not sure whats happened. Not received any other messages. Saw it was dispatched so left it. Didn't think anything of it until I woke up today and they'd charged me

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Scam

Have you tried appealing with eBay? Tell them what you said here about no messages about it (probally check your spam folder) and say you do have tracking

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