Seller Central

Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

Scammed me TWICE! Buyer scammer has more protection than me.

Scammer bought from me before: Yellow Snowdrop Midas. He complained it's not the same one. His digital proof show all the three vital yellow bits MISSING (conveniently). He said the slugs had them. Slugs with penchant for yellow bits of the snowdrop?...

Buyer protection fee will only apply to electronics from tomorrow

As the title suggests, please read below. Starting from 4 February, Buyer Protection will be live to give buyers more peace of mind when shopping on ebay.co.uk. To minimise any potential disruption on our platform, the Buyer Protection fee will be gr...

Accepting returns

I've had a request from a buyer to return an item after charger stopped working after 3 days and no longer need tablet as a result will I need to accept as I normally never take back returns

and as D day approaches

the buyers will be here soonENOUGH SAID .... my last listings go on monday

Resolved! Dispute opened with payment provider

Buyer purchased very expensive fragrance from me. I have it clarified from the manufacturer it's authentic. She set up eBay account and purchased same day. No feedback for me but a month later has opened dispute directly with payment provider 'item n...

EBay sellers

I agree with the concerns of sellers on EBay re their payment being withheld until buyer receives the item! Although I always send my items by a tracked delivery this is still a concern. Just wished to let you all aware of the following if it hasn’t ...

All Ebay Listings Ended

I stand in solidarity and unity with all private sellers who have ended their listings before the changes being introduced on the 4th February or gradually rolled out in the next few weeks. The three changes announced by Ebay: 1. The introduction of ...

The new payment rules and scammers

Would it make it easier for scammers to lie and say they haven't received it, or be about the same? And when it comes to collections, apparently you have to get a code from the buyer that they get by email, then you enter that number in yourself to b...

Donald Trump and his new tarrifs

I was thinking (probably overthinking) and listening to Donald on tv..... He is imposing tarrifs on other countries for importing items into the USA. Some 25% some 10%. Othose affected are also considering retalitary tarrifs on the USA. He has also m...

Refund

I sold an item but the problem is I did it as an auction and didn't put a reserve price. The item sold for £1.20. I contacted the buyer and informed them of my mistake they stayed they would like a refund but I have never had to do it before. I don't...

Sellers beware of a return scam - changing delivery address on returns label

We have had two buyers try to scam us recently using eBay returns. It appears that they open a return as normal on eBay and obtain their Royal Mail Tracked Returns label. However, the item is returned to a different address delivered by the same Roya...

for business accounts is there charge for each auto-relist

hi there for business accounts if all items are set to re-list do you get charged the listing fee again. i assumed you got charged the listing fee once and if set to auto-relist then you get no more charges for that i did google and it did say theres...

sending offers

do you people now like the automated offer time of 95 hours or do you prefer when you could choose how many days you could pick before offers expired

eBay - Are you serious? Who stole my money?

I sold a garden hose (£40) on Friday and shipped it on Monday.Three days later, the buyer opened a case about the item not being received and immediately left NEGATIVE feedback. A few days later, eBay closed the case and refunded the buyer. SUPER FAS...