Seller Central

Resolved! How to arrange refund

Hi - I need some advice please! I sold an item, new and still in manufacturers sealed moulded plastic packaging but the buyer has contacted me this evening to advise part of the chrome surround is scratched. It is not very clear from the pictures the...

Sending Untracked Item

I am currently under verification and eBay said I need to wait for all my sold items to be delivered so that they can proceed the process. However, the order was untracked and eBay said they can confirm the item as delivered through the chat between ...

Violation in multi listing HELP!!!

I’ve just had a policy violation (totally out the blue today) for an apparent recall on shoe charms with button batteries. I have a large multi listing with a good sales history (trending listing) of 176 variations and only about 4 of these actually ...

Age verified delivery what postal service

I usually use Royal Mail Tracked 48 for all deliveries but the price of the age verified service for Small Parcel is practically double! £6.27 instead of £3.39. I guess that means it's uneconomic to sell cutlery any more. I have looked at other couri...

Resolved! Royal Mail losing packages and late deliveries, Its crazy

I'm not sure i can handle the stress of the massive amount of lost and late deliveries by Royal Mail any longer. Tracking doesn't make it any better. They have also made it so difficult to claim. I'm just fed up with them. How do all you good people ...

Buyer has received the wrong item, tracking number shows it as delivered

Hi. I'm a new seller on eBay, 3 items so far. A buyer has said they have received the wrong item though the tracking number shows its delivery. They're saying they have received socks. I'm not sure how that could happen as it was the only thing I sen...

Variation Listing individual descriptions

I can add different photos for each variation but how can I add different descriptions?

SIMPLE DELIVERY LOOSING AND DAMAGING PARCELS BUT NOT TAKING RESPONSABILITY

Hi not sure if anyone else is having problems. with simple delivery. I had a parcel arrive in the US 2 weeks ago crushed in transit. but Ebay and not handling the problem, although they state they will look after damage and lose of parcels. I have ag...

Resolved! Buyer coming back to me after 11 months

I have had a buyer message me about an item I sold them over 11 months ago. It was an electric pump and they have said they only used it once and now it won't recharge. I did respond giving some advice on what to try. They said the instructions were ...

NO FEEDBACK

TO THE SELLER WHO SAID YOU ARE NOT GETTING ENOUGH FEEDBACK FROM SELLERS ,CONTACTING THEM IS A WASTE OF TIME, PERSONALLY I HAVE FOUND IF YOU LEAVE GOOD BUYER FEEDBACK I,E GREAT BUYER PROMPT PAYMENT ETC. THEY ARE MORE LIKELY TO GIVE POSITIVE FEEDBACK T...

Fake low prices

I'm trying to buy some ladies stretch trousers. One listing has from £9.99 - £15.99.As soon as you make the selection of size, colour etc the price jumps to the higher price or £15.99.No combination of choices offers £9.99.How is this allowed?

its not free to sell - false advertising and needs to be taken down.

"It’s now free to sell. What you earn, you keep. We removed fees for private sellers in all categories," Once you sell and item there is a fee applied. Its called a "Buyers Fee". We removed fees for private sellers means, there will be no fees for pr...

Is eBay's awful search function the reason for eBay's decline in the UK?

The search algorithm on eBay is a total nightmare if you are in the UK. Random results unrelated to your initial search show up in their hundreds, as well low value items from Chinese sellers. It is positively discouraging to buy from eBay, especiall...

Suspiciously not getting ANY views of Items since ebay has started asking to (pay to promote)

Is anyone suspiciously not getting ANY views of some of their items since ebay has started asking to (pay to promote)? Im hearing people saying that ebay are shadow banning & secretly penalising private sellers who haven't (paid to promote any of the...

Resolved! Simple delivery is awful

I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...

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Forum Posts

Resolved! How to arrange refund

Sending Untracked Item

Violation in multi listing HELP!!!

Age verified delivery what postal service

Resolved! Royal Mail losing packages and late deliveries, Its crazy

Buyer has received the wrong item, tracking number shows it as delivered

Variation Listing individual descriptions

SIMPLE DELIVERY LOOSING AND DAMAGING PARCELS BUT NOT TAKING RESPONSABILITY

Resolved! Buyer coming back to me after 11 months

NO FEEDBACK

Fake low prices

its not free to sell - false advertising and needs to be taken down.

Is eBay's awful search function the reason for eBay's decline in the UK?

Suspiciously not getting ANY views of Items since ebay has started asking to (pay to promote)

Resolved! Simple delivery is awful

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