Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Buyer collected, but I am still being asked to dispatch.
Buyer collected the item, but made a mistake when buying. For whatever reason when he paid for it there was no collection offered, so he paid amount including postage. I refunded the postage and he collected. I now have this issue being asked to disp...
Resolved! Having to opt out of Simple Delivery on EVERY LISTING
OK so listing some items tonightgood news first - even though Simple Delivery is now being pushed I can opt out to custom settings and select my standard shipping ratesbad news - I have to opt out of Simple Delivery every time I list even though I am...
Links In Listings - Weekly Chat Follow Up
Hey marco@ebay I was just reading through today's chat posts and saw a question about links in listings that could use some follow up. https://community.ebay.co.uk/t5/Chat-with-the-eBay-Community/Weekly-Chat-with-the-eBay-Community-Team-21-05-25-2pm/...
EBay is dead only one sale last week
I know I shout grumble but for some reason I haven’t sold a bean in weeks when normally things fly off the shelves I’ve been with eBay over 20 years selling unwanted items now new but hit a dead pool of watchers and no sales some enquiries but still ...
Oh dear, what has happened to GSP for Germany?
Does anyone know why it is asking me to select postage when I only send overseas using GSP. I checked because I've just had a sale to Germany and it is awaiting payment with "send payment details" This is what it is showing on the listings.
No Simple Delivery?
From 15 April, we’ll gradually introduce Simple Delivery as the only delivery method available for private sellers who list eligible items on eBay.co.uk. I've been using Simple Delivery for a while now. I tried listing an item this morning. But no Si...
Newbie seller, best option for tracked postage with photo on delivery?
I'm a first-time seller expecting to dispatch a valuable item to an auction winner in a couple of days time. What is the best way to protect myself against the buyer saying it didn't arrive? I'm guessing a signed-for RM service, but I'm uncertain abo...
Ebay updating live listings from Custom delivery back to Simply Delivery without my knowledge
I discussed with Ebay a few weeks ago about simply delivery as I cannot combine postage. Yesterday I had someone buy 3 items and they asked for a combined invoice with postage discount. One listing was custom and 2 on simply, so I have been able to g...
Resolved! eBay customer service said "don't worry". Simple delivery?
Package is lost. When will I get my money back? What should I do now? I explained many times that Evri lost my package. Customer service said "don't worry, we will help with this". I am still having problems with my refund. It was a Simple Delivery (...
Item returned address issues how do i refund unresponsive buyer
I recently sold a fairly expensive cassette deck. The item was shipped but the delivery driver was unable to deliver to the buyer and the item was returned to me several days later. The buyer seemed interested in getting the item again and i was goin...
Possible way around Simple Delivery....
This is posted from my Business eBay account, but relates to my Personal Account. So, this morning I spoke with Customer Services about the fact that eBay had changed my listings to allow Evri delivery to be chosen by the buyer, despite it being a 15...
Weird listing price during the initial few minutes
I've noticed that when you first create a new private seller Buy It Now listing, the price is initially shown with no added BPF. Then after a couple of minutes the price jumps up by 20% (VAT added?). Then after a couple more minutes it settles back t...
*breaking news - Simple Delivery* Changes to postage rates and delivery options
Last month, we shared that Simple Delivery will be the only delivery option available for private sellers when listing eligible items. We’ve been listening to your feedback whilst rolling out this change, and are introducing a new parcel size option ...
Ebay using sellers personal data for AI development and training
Have recently noticed Ebay have opted me into 'Use personal data for AI development and training' without my knowlege or consent. Considering my personal data now includes date of birth and national insurance number this is a step too far. To opt out...
Resolved! Simple delivery, Royal Mail - where can I specify Collection?
Another Simple Delivery query... I can specify my courier as Royal Mail.I can - with some tinkering - specify the postage rate.I can't see where to specify Royal Mail collection.This means I have to go to town to drop off my parcel.Can anyone advise ...
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