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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team • Community Team
  • 556 Views
  • 0 replies
  • 2 kudos

whats going on ??

first you keep changing my settings then you sold an item that was NOT listed as buy it now "!!!!!

COMBINED CARRIAGE STILL NOT WORKING?

I can hardly believe tha this is a long standing problem that eBay have not resolved. I came across it to-day & can see from other posts this has been a problem for WEEKS. It seems utterly ludicrous that eBay has not fixed the issue. Telling me to ma...

Resolved! National Insurance Number

A quick post and a straightforward question. From January 2025 , which begins tomorrow, Ebay have to pass your details to HMRC if you sold 30 or more items in 2024. Have they requested your NI Number yet? Only asking because they have not asked for m...

User avatar by • Experienced Mentor
  • 7511 Views
  • 50 replies
  • 0 kudos

Resolved! Payouts with Revolut?

Switched everything to Revolut but i cannot get ebay payments to accept the account. It says itll send 2 microdeposits which never arrive. Not worth risking anything incase real sales go missing. I used my natwest but anyone had this issue? or even k...

Buyer Protection Fee now charged on International sales

I understaood that BPF was only charged to UK residents. However on Monday evening a Swiss customer resident in Zurich was charged the BPF.Just had a complete waste of time call with CS who tried unsuccessfully to bluff it.Anyone else seen BPF on Int...

custom postage

Have found "custom postage", but eBay made it difficult.it would have been just as easy to show it in an obvious way on listing page, but eBay tucked it away ..I wonder why?.They must think we are a bunch of idiots, who would just accept the way they...

Ebay seller fees

Ebay are still stating selling on ebay is free. I quote: ".....it’s now free, so you keep all the cash"With the addition of compulsory buyer protection fees, this is now a LIE!If a seller does not get 100% of the selling price, it is not free, and yo...

User avatar by • Contributor
  • 182 Views
  • 15 replies
  • 2 kudos

Multiple Sizes shoes listing

Hi Everyone, Looked everywhere and instructions are outdated, i cannot find anywhere how to do this.I've got a couple of trainers to sell, all with the same shoe but different sizes, and i cannot to my life find the option to choose various sizes in ...

User avatar by • Visitor
  • 430 Views
  • 25 replies
  • 0 kudos

Buyer fees 2025

If I sell something for £1 is it true that the seller is charged a 75p flat fee? That is so off putting as a buyer and seller. If I send an item via Royal Mail's untracked service when will I get paid - will it be 48 hours after the estimated deliver...

Buyer wish to return item due to colour

Had a message today "Hi I regret having to complain since the item that I have bought is in such excellent condition but the colour is totally different from the colour that was advertised in the photos. The dress that has arrived is a bright blue an...

Buyer protection fees

As a private seller I WAS selling multiple low value items on ebay relying on volume to make it worthwhile.Since the introduction of buyer protection fees I cannot compete on price with business sellers.WELL DONE EBAY YOU HAVE REDUCED MY SALES TO ZER...

User avatar by • Contributor
  • 2542 Views
  • 51 replies
  • 10 kudos

Buyer Protection Fees UK 2025 + consumer rights

This appalling decision by eBay to charge buyers for sales from private sellers at a flat rate of 75p and 4% of the sale price means they are actually charging more than the fees that private sellers were paying - a cynical greed driven motive. They ...

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