Seller News: November 2025
Get the latest news to help empower your business.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Resolved! Selling more than 1 of the same item - how to do postage?
I have 9 items that are all the same. I'm happy to sell them one at a time - or in multiples. 1 - 8 of the item costs the same in postage (according to Royal Mail's site) All 9 together costs more. How do I put this in my listing? Thank you
Change to Buyer Protection Fee from 11 November 2025
In case anyone hasn't noticed ebay's latest announcement about BPF, here it is below:========= Changing the fixed fee portion of the Buyer Protection fee On Tuesday 11 November, we’re updating the fixed fee portion of Buyer Protection from up to £0.1...
Resolved! Accepting buyer offers
I sent an offer and received a counter offer from the buyer, which i accepted however nothing has happened, the listing is still active and I’m going round in circles trying to figure it out. I attempted to message the buyer with the item number but ...
Resolved! Booking a collection
So I've refused to use Simple Delivery up till now but I noticed there is a Royal Mail collection service so I am going to try that. The software looks poor though - I have booked a collection for tomorrow but nothing really updates to show that it h...
Resolved! No Sales in 12 Days. Why!!!
12 Days no sales with 600+ listings and all promoted. Help!!!
Flat Fee Buyer Protection?
If there is now a flat fee of 10p for buyer protection why are all my buyer protection fees 17p, they have gone up??? I only sell my books for 99p...they are dearer now for the buyer...
Item sold has been delayed for days and tracking not updating - Evri
I posted an item that was due for delivery 5 days ago today, still the tracking shows the same your parcel is delayed message.I tried the Evri chat and phone and their bot just regurgitates that it's delayed and that's that. Ebay chat won't even ackn...
International Poster
I posted a parcel to Saudi Arabia using Evri International it left UK on 5/11 today it is now saying being returned to sender with no information as to why I received the funds so what do I do, it says it may take the parcel 6 weeks to cone back to m...
Resolved! Abusive messages.
I have a rather expensive Guitar for sale which is clearly described as `COLLECTION ONLY FROM LEEDS`, and then in the description `COLLECTION IN PERSON FROM LEEDS - NO COURIERS`. Of course I then get a message from someone who tells me that he `Has p...
Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?
I recently sold an item and Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?The so called 'NEW ' process says there is a 'Withdraw' option in the sellers hub which we can opt for at any time to transmit funds to our...
Resolved! Simple delivery is awful
I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...
Resolved! Messaged about reserve price
I am selling an item on which I have placed a reserve price. Someone has messaged me asking what the reserve price is.Should I respond?..
Description formatting issues when revising advert on phone
Is anyone else experiencing problems with a nicely structured advert description becoming scrambled with formatting code added when you revise an advert on a mobile phone? I usually create my adverts on ebay.co.uk then save for later, then add my pho...
Note from buyer: I am sending this to someone and I don't want him to find out that the item is from
I've had a few sales with a note from the (same) buyer: 'I am sending this to someone and I don't want him to find out that the item is from ebay so kindly don't put any receipt or invoice in the parcel and send it in plain packaging.' These have all...
"Simple" delivery of large items - what a fail - forced to wait at home for a whole day.
So having sold a large item (plastic wall cladding sheets, about 1kg, but 1 metre long) I had the joy of "simple" delivery to content with. Only option for the size was the large size, which it turns out is DHL collecting it. No option to drop off, h...
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