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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team • Community Team
  • 558 Views
  • 0 replies
  • 2 kudos

Multiple Sizes shoes listing

Hi Everyone, Looked everywhere and instructions are outdated, i cannot find anywhere how to do this.I've got a couple of trainers to sell, all with the same shoe but different sizes, and i cannot to my life find the option to choose various sizes in ...

User avatar by • Visitor
  • 430 Views
  • 25 replies
  • 0 kudos

Buyer fees 2025

If I sell something for £1 is it true that the seller is charged a 75p flat fee? That is so off putting as a buyer and seller. If I send an item via Royal Mail's untracked service when will I get paid - will it be 48 hours after the estimated deliver...

Buyer wish to return item due to colour

Had a message today "Hi I regret having to complain since the item that I have bought is in such excellent condition but the colour is totally different from the colour that was advertised in the photos. The dress that has arrived is a bright blue an...

Buyer protection fees

As a private seller I WAS selling multiple low value items on ebay relying on volume to make it worthwhile.Since the introduction of buyer protection fees I cannot compete on price with business sellers.WELL DONE EBAY YOU HAVE REDUCED MY SALES TO ZER...

User avatar by • Contributor
  • 2543 Views
  • 51 replies
  • 10 kudos

Buyer Protection Fees UK 2025 + consumer rights

This appalling decision by eBay to charge buyers for sales from private sellers at a flat rate of 75p and 4% of the sale price means they are actually charging more than the fees that private sellers were paying - a cynical greed driven motive. They ...

ebay Buyer Protection fee 2025 (PPI Scandal)

They've branded this new fee as "buyer protection", surely that is a massive mistake. Remember PPI! Buyer Protection is misleading branding. If ebay refunded the buyer for lost, damaged items "Buyer Protection" would be true... but they don't, the se...

New Buyer Fee = Good News For Private Sellers!

Now that ebay are adding this extra fee maybe they will actually allow private sellers to sell!Now that the buyer has to pay a buyers premium, ebay will be making money off the private seller from the sales!The more ebay push private sellers to reach...

Buyer Protection - would be better as a buyer option

As it's been introduced, this Buyer Protection is effectively just a selling fee. Despite the protests that the buyer pays, it simply amounts to a price increase of 4-5% across the board, hidden from buyers unless they really dig deep, which will red...

User avatar by • Contributor
  • 493 Views
  • 9 replies
  • 6 kudos

payouts

What has happened to payouts?Have been selling since 2010, have 100% feedback, and suddenly ebay are witholding payments for over a week.And what about international sales - how long will they take to pay out?

Resolved! Buyer Protection

Just noticed all my items listed this week Ebay have increased my starting price by 75p+ 4% this will impact on my sales as some items are listed low to sell. If Ebay want to get Buyer Protection from the Buyer they should add it at checkout so not t...

Click + Collect Problems!

I am a business seller and opted in for click + collect, so that buyers could use this option to receive their parcels. One particular customer kept buying items and it would show an ECP code when their order came through on my sales. On one order at...

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