Seller News: September 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Simple Postage when two purchases are sent in one packet
My customer bought two foreign coins from me as separate purchases and with just a few minutes between the purchases. He paid £2.70p simple postage on each item. I sent the two coins in one envelope. When I came to leave feedback I could only leave i...
sells still down
Morning. I wrote few days ago my sales just dropped and still down. All coupon active and sales mark down too. But still something wrong 4 days ago started just dropped after very hard to to start sells again and I do not know why :(((
Resolved! Ebay / Royal Mail / Evri Tracking
WHAT IS THE POINT OF EBAYS TRACKING STATING 'Running behind, original estimate was.....'This message is of no use whatsoever, I don't need to know the delivery is "Running behind" I need to know when it has been delivered or at least a new delivery d...
Royal Mail 2d Tracking
Hi, im just wondering if anyone else is experiencing royal mails 2d tracking not updating? (royal mail 24/48 / 1st / 2nd class post) i have a number of shipments which have been delivered but they don't seem to be updating on eBay. The standard Track...
"Simple delivery" large items - 1.1 stars on Trustpilot
Title says it all. If you sell an oversize item on "Simple" delivery, you have to use DHL eCommerce. Their Trustpilot rating is 1.1 (on a scale from 1 to 5) with over 600 reviews.
Buyer claims not received within an hour, but photo shows delivery
Hi I sold an item last week, added tracking information like a I usually do. Buyer lives in a flat it seems. It was delivered yesterday at 3.59pm, but at 5pm, the buyer messaged to say they did not have the item although it showed delivered. I checke...
Going to ship to the US & bypass the Global Shipping Programme - no tariffs applied by eBay?
Whilst there seems to be no certainty with regards to how eBay is applying tariff charges re the Global Shipping Programme, I think I'm going to resume sending to the US and use Royal Mail International Tracked instead. The item I'll soon be listing ...
Resolved! Simple Delivery more expensive for letters & large letters
With custom postage being rolled out and eventually the only option, I am a little confused and trying to clarify something please. If I am posting something of large letter size, less than 100 grams and low value - a DVD in it's case for example, I ...
Resolved! Sellers think it alright to offer second class only or.....
In the context of small items that are typically disc based movies, just what kind of sellers think it acceptable to offer R-M 2Nd class even when I make it clear that I wish to pay the exyta for R-M 48 hour tracked? I live about an hour south of Bir...
glitsh on my ebay account
Hi everyone,I’m hoping someone here can help or has experienced the same problem.Recently, my eBay account was reinstated after a restriction. Since then, I’ve noticed a red banner under my payment section saying there are open issues to resolve. How...
more simple delivery woes ,no sizes over 61cm?
listing a wooden item that's over 61cm and no option ,all 61 x 45 x45cm ? or smaller its says ,,Ensure the package is not heavier or larger than your size selection to avoid additional costs deducted from your account... so how do you list it under s...
Sending Golf Clubs/Simple Send
Hi there, I am completely at the end of my tether. As a personal seller, I have sold a lot of golf clubs on ebay historically, I am always diligent sending via Parcelforce48 upon receipt of payment and sharing the tracking number with the buyer. This...
Im trying to change my account back to personal account from business account - is this possible??
Ive had a business account for 6 years and have built up over 7500 positive feedback. We are no longer a business but will be selling our own items, can I change my account back to personal account ?Thanks
Resolved! Do we actually know yet if unused SD labels will be refunded?
Hi, to get around the error of not being able to list with custom postage, this week I have listed with SD, then of course I have to "get label" to get buyers address, but not then used it.I was thinking that it will eventually be refunded, to me as ...
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