Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Buyer Refusing Delivery wants a return
Advice Please.Sold something on ebay and sent via Royal Mail Signed For. The Buyer missed today's delivery and is now saying they won't be in to receive it and the options to choose a delivery date, or leave with a neighbour, or collect from a delive...
Problems with simple postage
I’m a private seller just returning to ebay after a long absence, so ‘simple’ postage is new to me. I’ve only sold a small amount so far but have become entangled in various problems and am not finding any solutions through the AI help ebay offers. I...
Sales to USA after August 29th - Tariffs / End of de minimis
I asked about this in the weekly chat, specifically whether ebay are alerting US buyers to the fact that they will shortly have to pay duty on anything delivered from outside the US and marco@ebay helpfully later posted this link showing that there i...
Resolved! Simple Delivery Parcel Size
Hi I had an item listed that has had Simple Delivery on it, the dimensions are 38x118x12cm. I'm sure I had this item as Evri, as it's a large size, but it sold and has Royal Mail postage label. I am happy to send it via Royal Mail, but will they take...
Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?
I recently sold an item and Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?The so called 'NEW ' process says there is a 'Withdraw' option in the sellers hub which we can opt for at any time to transmit funds to our...
Resolved! How long ebay will hold back funds for not giving NI number on Blackmail.
Used to sell on ebay but no more as refuse to give ebay my details.ebay is not my employer but just a selling platform, HMRC are not my employer but deal with my yearly earnings where i pay no tax what so ever after calculating my way.so now i cut of...
What happens if you ignore simple delivery and pay at the post office counter ?
Hi,Sorry, yet another simple delivery query, specifically when an item has been identified as a large letter, but it is fact definitely a small parcel. Not wanting to mess the buyer about, if I then simply pay to send it at the post office counter as...
Resolved! Not recieved a refund for an unused simple delivery label
I sold an item on freepost but to my horror ebay deducted £2.70 from my balance for a label I didn't use because it only needed to be £1.55 for L letter so I bought the correct label from RM & sent item with that. To make matters worse I only got pai...
Royal Mail parcel being diverted via ParcelForce Coventry hub
Just posted this in buyers but has relevance in sellers? Royal Mail tracked 48 parcel being diverted via ParcelForce Coventry hub, apparently to be delivered by Parcelforce also.Has any one else experienced this?I had a quick google and found that th...
Cannot withdraw eBay balance to bank
I’ve tried removing and re-adding my bank and waited the 48 hours and still unable to withdraw the funds to my bank, I sold an item before and was perfectly fine the day it was available to withdraw went into my bank instantly I seriously need help ...
Being asked to upgrade to business account
Hello, this is my first post so please be kind. just looking for advice please. Today I received an eBay email stating : “Your selling activity indicates you’re operating as a business seller.In order to comply with government consumer protection leg...
Unable to sell due to postcode error
I am trying to list an item but am not able to do so due to the following error: Enter only the numeric portion of the postcode.I live in UK and I have an UK account.Please help
Any reason for a business seller to choose 1st/2nd class for parcels over tracked 24/48?
The seller charges for delivery so its no extra cost to them I bought an item for £100 and they sent it via 2nd class. I asked why they use 2nd class as lack of tracking is worse for customers, £20 max insurance could leave them out of pocket and its...
Verifying Bank Account For Over a week
I've been waiting for a payout for over a week but eBay are still trying to verify my bank account. I've had 1p go in and 1p go out. Surely it can't take this long usually. I use one of the biggest banks in the world, I'm not sure why it's taking so ...
Is ridiculous how customers are allowed 30 days to report courier damage
I had a £450 items delivered and a few weeks later I get a return request. It turns out it was damaged on delivery. I had lost my opportunity to put a claim in with courier. I contact ebay customer service about their policy on time frame customers h...
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