Seller News: May 2026
Your May Seller News is here
Forum Posts
How long does it take ebay to sort out Evri on a Simple Delivery? (new home issue)
Dispatched item 27th April, and whole string of "we'll deliver today" etc. and then no explanation for why they cannot. Non-delivery case opened by buyer which is fair enough (this is a part for a car). It transpires that the delivery address is a ne...
Parcel force damaged an item i sold in transit - how do i report it?
Parcel force damaged an instrument case in transit [not the instrument hopefully] - i can seem to report it to either parcel force or ebay as damaged in transit by the courier - what do i do in this instance?
Resolved! Buyers protection
Isn't Buyer Protection which eBay has introduced along side their Money Back Guarantee a truly amazing thing for everyone? Or perhaps it isn't? I am looking for assistance and advice from the Knowledgeable people on the discussion board with regards ...
Authenticty Gurantee Sneaker Return
Hello, I'm a seller who sold a pair of sneakers through the AG program.I've sold many in the past but this is the first time I had someone issue a return. The listing states no returns but the buyer returns it under the 'Doesn't match description' op...
Buyer identification dodgy
One of my items was repeatedly bid for and won. No payment to date, no previous buys - is this a scam buy ?
Ebay removed 'item dispatched' and made it more complicated 🫤
eBay removed the simple 'item dispatched' facility and made things more complicated
Fed up with being robbed on postage
In my opinion I am being overcharged on eBay for most of my items. I usually sell football programmes which mostly weigh under 100g. I pick 2nd class small letter for my postage. The postage always defaults to large letter up to 1KG and it bypasses m...
Listings will not upload
I’ve tried several times to list a couple of items using the eBay app and also the website, but neither of them will upload. Is this a site wide issue?
Scammed Out Of Mirror & Now Another
I was scammed out of a family mirror by a fraudster from LA. Ebay sided with the buyer even though I was told ebay had my back and to do nothing. She got a free mirror and I lost my moneyI have this evening had a 'buyer' from LA buy a mirror and then...
Resolved! Buyer Fraud – Sellers Beware – Ebay Won’t Help
I have been the victim of a buyer fraud and Ebay say it is not covered by Seller protection In February 2024 I sold a £4000 Computer part I decided not to use to a buyer who had joined ebay one month before – zero feedback. I discounted the part from...
How do I change Simple Delivery package size *after* selling an item as a private seller?
Hi all - I'm asking here because I can't find an answer on eBay help... I recently sold an item with free shipping, but when I found a box suitable for packing it I found it was larger dimentions than the RM Simple Delivery 'up to 2kg' option that eB...
Simple Delivery Returns – eBay Making It Difficult to Offer Good Customer Service?
Simple Delivery Returns – eBay Making It Difficult to Offer Good Customer Service?Hi all,I wanted to raise something that’s been really frustrating and see if others are experiencing the same.It feels like eBay is starting to make it difficult for se...
Buyer requesting return without evidence of claimed fault
Hi, I’m looking for advice regarding a return request that I believe may be misuse of the returns process.I sold a pair of AirPods Pro 2 which were tested and functioning before shipment. The buyer initially claimed there was a microphone issue, so I...
eBay Listings Disappearing Despite Available Stock – Policy Change or Settings Issue?
I have a private seller account on eBay, and I had previously enabled the option to keep listings active even when items go out of stock. However, recently I noticed that my listings are disappearing even though they are not out of stock, and this is...
stolen item from doorstep.
hello A customer has reported their item stolen from their doorstep. Evri have a photo of the location , that isnot in a secure enclosed space but on the doorstep for all to see. Should I request the buyer to click "did not receive"? or should I just...
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