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Buyer does not recognise transaction

How can it possibly be fair that you have to reimburse a buyer after an order has been shipped and then they put in a chargeback and claim they dont recognise the transaction. Item just under a tenner so no tracking. So I get to lose the items and th...

EBay is dead only one sale last week

I know I shout grumble but for some reason I haven’t sold a bean in weeks when normally things fly off the shelves I’ve been with eBay over 20 years selling unwanted items now new but hit a dead pool of watchers and no sales some enquiries but still ...

This new payment system is garbage

EBAY you messed up big time here, coupled with simple delivery, You have made things worse, much worse, My items have been delivered And I have had positive feedback and yet you still hold my money, This is getting beyond a joke. The payment should b...

Buyer claims not received

I sent a item to a buyer. It was received on Saturday. Buyer has opened a not received case saying it didn't arrive. Also sent a message saying - Buyer: not received So I sent a picture of the delivery asking if it was somewhere they recognised. Buye...

Resolved! INR claim query

This is a brief question about a recent INR claim I have received. The buyer had already given fairly detailed and relevant positive feedback for the item, so I queried, in the case, whether he had actually received it. He simply replied "item receiv...

Does everything now need to be tracked to get paid?

Hey all, does everything now need to be tracked for funds to be released? I used to have a business account on here selling single trading cards that I I used to do free 2nd class post on. Looking at this new system this wouldn’t be beneficial. I sti...

Refund item as not described 3 weeks later

Can anyone advise please sold a clinical machine. Lots of back and forth when buyer received it to which I answered and offered a return but she said she was totally happy with it, and wanted to keep it, but now after 3 isn’t happy and item is not as...

Resolved! Can ebay take money out of your account to refund a buyer?

Sold a gold gate bracelet which the buyer left feedback for, "as described and wife loves it". 3 weeks later i have a refund request for it not being as described. Ebay have sent them a return postage slip, do i seriously have to refund in this situa...

Resolved! Anybody clarify this HMRC thought question ?

In a fever dream l wondered if, within a year with no sales, l sold a watch for £2000, thereby going over the money threshold, Ebay would notify HMRC , and HMRC could/would then request a self assessment form ?, even without selling another item for ...

Resolved! Final fees too high

Hello AllI have just sold a low value Item on Ebay for £10.70. I received message from ebay advising me that a £6.09 payment was sent to your bank account. I have calculated that ebay deducted £4.61 from the final value fee. I have calculated this to...

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Simple Delivery - cough!!

So, I'm trying to sell on EBAY UK and this will be only sold in the UK, But my problem is the dimensions, 61x46x46cm, or oversized seems simple! nope! 20kg but still 61x46x46 what about larger items??? You have no option to specify a size why??? Yode...

Buyer wins auction then asks to cancel as he has found it cheaper. Auctions used to be binding!

I always thought the whole point of an auction was it was binding unless the goods were found to be faulty. I recently sold an item that had multiple bids just below the eventual winning price. EBay then contacted me to ask if I wanted to re-list as ...

Rip off eBay

Another corrupt company has now shown me that they have joined the growing scam culture that is unfortunately being accepted in our country. It all comes down to the simple things that we are tought to avoid by our elders are now acceptable in today'...

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