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Seller News: May 2026

Your May Seller News is here

We’re Coming to Nottingham!

The eBay Business Roadshow is heading to Nottingham and the energy is building.

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Does this message go to eBay or to the buyer?

In the textbox on this image, does this revision request go to the buyer or eBay? The buyer was abusive and I've reported him and don't really want to have to deal with him again.The revision request is because they essentially wanted something quite...

Resolved! Buyer requirements

How do I set up buyer requirements to block buyers with 2 or negative feedback comments which almost proves that they could be a scammer ? Also how can I cancel a buy it now purchase by a potential scammer without the fear of receiving negative or ne...

Resolved! Got into a complete mess trying to sell

OK, I am a complete novice and I have got into a mess. Way back 13Nov25, I set up an auction for a particular item which did not reach the reserve. I got a lot of bids from China which I didn't know how to deal with, and it made me feel uneasy. I had...

User avatar by • Engager
  • 1172 Views
  • 29 replies
  • 0 kudos

Resolved! Parcel

I posted some gold item on ebay by using RM guaranteed special delivery .The delivery was delayed and buyet opened case and ebay closed case with refund .However the item was delivered with proof of signature and a picture next day after the case was...

Resolved! Royal Mail head scratcher

I had 2 cards left by the postie the other day, from separate sellers, while I was out. Today I go to my local RM collection centre to collect both items. Only 1 item here the postmaster says. I ask him to check but no only 1 item there. So I get hom...

Resolved! Buyer received goods late but didn't pay

I shipped the goods to the buyer. Evri lost the parcel, so being a good guy I refunded the buyer and chased compensation from Evri. Evri did nothing much, but when I reviewed the claim on line, 7 weeks later, I found the item was delivered. Evri prov...

Bait n Switch Buyers

Recently I've experienced a second buyer claiming damage and NAD item to a well packaged item with no damage on sending or evidence of damaged packaging , clear, though limited number of, photographs of a perfect item. First item was a watch, thankfu...

DVDs - Custom or Simple Delivery?

On the Royal Mail web site, it gives the maximum size of a Large Letter, and it also gives examples - specifically DVDs. But when trying to list a DVD as a Large Letter on ebay, it only allows Simple Delivery, even though ebay's example of a Large Le...

Buyer wanting refund on known working item

Hi all, I've recently sold a DJI drone with a care plan remainding on it. When the buyer recieved the item he angrily sent two messages saying it was broken and started the returns process immediately.I know for a fact the device was working fully be...

User avatar by • Engager
  • 1106 Views
  • 43 replies
  • 1 kudos

Emails from eBay about seller status

Good day all and happy new year. i got an email from eBay saying the my sales performance wasn’t up to scratch and that I needed to sort it out by the 20th of February or things would occur where I would get less listings or discounts. my sales on eB...

ebay dispute

when doing an ebay dispute where you pay for the return postage can you claim for the postage back or not

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