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Seller News: May 2026

Your May Seller News is here

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The eBay Business Roadshow is heading to Nottingham and the energy is building.

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Resolved! Issue with delivery - post office ram raided!

Hi, I’m a private seller and made a sale on Sunday and took the item to the post office on Monday (19th Jan) with the Evri simple delivery label. The buyer has contacted me today asking if I can change address as the post office it was being delivere...

Time Away Setting - is it available for Private Sellers?

On checking Help & Support there is the option for Time Away with instructions how to do it. Is it now available for Private Sellers? I know Business sellers have it. Previously I ended all items about a week before a trip but it took ages to relist ...

User avatar by • Specialist
  • 1406 Views
  • 6 replies
  • 0 kudos

Multi Listing Option

I am Trying to use the Multi Listing Option but when I click on the three dots at the top of the page the only options i get are 'Your feedback' and 'Latest update' and variations isn't there. Could anybody explain what the problem is.

Delays getting refund

Just wondering if anyone has been in a similar situation (I posted about the first half a while ago but more has happened since). I bought an item which arrived faulty and I initiated a return on the 22nd December. Seller had until 30th December to p...

Resolved! NI verification

Oh dear. Glyn just added his NI number as requested. He THINKS he may have mistyped one number !! The account is saying they are veryfying the information. IF he has genuinely accidentally mistyped it then what will happen? I am hoping they will give...

Bank verification

Hi there I wondering if people are still having issues with bank verification and withdrawing funds. I am a new seller and the item has been collected but I cannot withdraw. A lot of post here say people have waited 5-6 weeks which is worrying. It ha...

Resolved! New Listing Page or is Just Me Page Layout

Is this a new page layout for listing an item and also sell similar or is it just me. Contacted customer service who did not understand what I was talking about.Attached is a screen shot of the new page layout which is concentrated in the left hand s...

How do I promote listing

Hello, I was wondering how do I promote my listings? Can’t find it anywhere. Ive been told this has to be done on laptop but dont believe its true. If anyone can help would be much appreciated.

Promoted listings

With ebay trying to encourage you to go down its extortionate promoted listings campaign on everything you list and if failing to do so I believe the coverage your items get is now pretty low plus you are battling against sheer volume of listings as ...

User avatar by • Contributor
  • 377 Views
  • 4 replies
  • 2 kudos

Tape

Hi all,Can anyone recommend a supplier of good quality brown packing tape?We have tried a number of the main stationary suppliers but they all seem to sell the same, useless thinner rubbish which continually breaks up as it comes of the roll and emit...

Resolved! Potential buyer won't listen.

I'm a TV engineer with 40 years of experience of both CRT and LCD/LED TVs.I'm selling a 17 inch CRT VGA monitor and have it listed for "strictly collection only" as these simply do not survive any courier handling.For those unfamiliar with CRT monito...

Bank verifaction

Hi hope someone can help me, my funds are being on hold until they can verify my account, its been well over a week and ive seen nothing go in or out of my bank, last two sales i could withdraw no problem but now they want to verify, i dont understan...

Resolved! Inappropriate and misleading buyer feedback

Hi, I have a buyer who apparently didn't receive a parcel due to be delivered by evri.He has left me negative feedback:+++I didn't receive my parcel, it was just showing in transit and the tracking number wasn't showing enough information about my pa...

User avatar by • Contributor
  • 696 Views
  • 10 replies
  • 0 kudos

New scam of local sales?

Got an email from ebay today trekking me I cannot sell locally and the buyer can collect - but ebay will still charge!No thanks - will stick to Facebook Marketplace or local selling sites!

Resolved! Buyer Protection Fee - Showing Wrong Price

Hi,Need some help, I have recently listed a non digital product for £260.00 and on the listing page it shows the buyer protection fee should be £271.10 (Attached Screen shot 1), But after the item is listed the price shows as a whopping £323.10, and ...

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