Simple Delivery

[colcoo-616]

Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage 

[tressygirl · Accepted solution]

It's still there to opt out just takes a little bit of finding !

Simple Delivery is not compulsory..... yet,  so you can opt out if you wish.  I believe you'll need a laptop / PC and use Chrome for this,  not the app or mobile browser.

When creating a new listing here's how to opt out:

Click on Custom Postage option,  this is next to the simple delivery option on the listing on the right hand side, and it should allow you to then select your postage options.

Others have found this works ..... Click on Collection then straight away back to and click on Postage Only, and the Custom option shows,  you are then able to select the postage service and cost you wish to use.

@colcoo-616 

[colcoo-616]

Thank you for that, unfortunately I only use the app on my phone, used to be so simple. 

[gccomics22]

Another wonderful example of how not to do things by E Bay ,No doubt it will be compulsory to use Nevri the absolute worse Delivery company on this planet ,if you want your parcel lashed into a random garden somewhere near your house these are the guys .And why is it not available on the App to opt out ? what possible reason would that be omitted ? Useless dying company I genuinely hope they sink alongside all the mentors .

[gccomics22]

Used to be so simple ! Exactly this ,now it`s the Polar opposite .

[edwardian-dreams]

It works on my phone and ipad

see last paragraph of tressygirls post

[gccomics22]

No thanks .

[colcoo-616]

Thank you for that, just tried that way and worked fine. 

[fitzwilliam3]

29/03/2025

On my laptop:

'Custom Postage' - option not available!

'Collection Only' - option not available!

'Simple Delivery' - the only option available/no opt out! - result? - I haven't listed the item 😡

[wintersdawn1]

I know it's their platform and all but sometimes I get fed up of ebay's fiddling, tinkering and generally make it a pita to keep up with how to use ebay.

[sowingseason17]

Why on earth have I been able to make listings with my own delivery service all morning but now coming to list another item the only option I have is "Simple Delivery" - Prepaid RM or Evri label provided. We know full well it's going to be the awful shambolic Evri provided if I proceed which I REFUSE to use. Sorry but if I wanted my parcel nicked, damaged or lost then I can boot it down the street myself.

Discussions on here say to the right of simple delivery there should be an option for custom delivery - well there isn't. Believe it or not the only solution is JAWDROPPING.

as above - Switch to collection only and IMMEDIATELY switch back to Postage only and there it is - custom postage.

For the record, I list using a PC and Mozilla Firefox. No mobile app rubbish here.

[tressygirl]

Keep with the PC but see if switching browsers to Chrome helps,  then do this in the Postage section:

 Click on Collection then straight away back to and click on Postage Only, and the Custom option shows,  you are then able to select the postage service and cost you wish to use.

@sowingseason17 

[sowingseason17]

Same problem in Chrome believe it or not - I did wonder if it was a case where eBay's web developers only tested in Chrome but apparently not.

Very frustrating when all I want to do is quickly downsize to move houses but with your fix I'm back up and running!

[wendybing]

This will apparently end on 15th April as simple delivery becomes compulsory. 

[edwardian-dreams]

If it becomes compulsory it’s still possible to have fun and games with it 

😜

but seriously they can’t make it mandatory when it’s full of FLAWS which it most definitely is at the moment , can you eBay .???

[lucy_farmer]

'This will apparently end on 15th April as simple delivery becomes compulsory.'

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Well, we knew compulsory was coming, but where did you get the date '15th April' from?

[andha-21]

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@lucy_farmer wrote:

'This will apparently end on 15th April as simple delivery becomes compulsory.'

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Well, we knew compulsory was coming, but where did you get the date '15th April' from?

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I second that question. I've not seen a date mentioned anywhere before your post but from what I'm seeing today I wouldn't be surprised if it is today, tomorrow or within a few days.

They're changing gears.

[edwardian-dreams]

Working ok for me on iPad still and  phone 

not working in browser / website 

[wintersdawn1]

Whatever the date is that sd becomes mandatory I hope ebay will at least announce the date in advance, especially if they are going to hi-jack our listings again, converting the postage options to sd.

[edwardian-dreams]

Wouldn’t bet on it lol